How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

RailTourGuide Reviews

http://www.railtourguide.com/

Rated

Exceptional

Service

ratings over the past year

55 out of 486 reviews

Time:

Past year

Linda Mackenzie

West Kilbride

3 months ago

Date of purchase: 25/03/2025

What Linda Mackenzie said about RailTourGuide:

Excellent service

Very quick response to my e-mail.

David Glover

RailTourGuide

3 months ago

Thank you for your feedback!😊😊

See full customer review

Gavin Johnson

3 months ago

Date of purchase: 25/03/2025

What Gavin Johnson said about RailTourGuide:

Great service

Very fast, efficient, friendly service. Always a pleasure to deal with.

David Glover

RailTourGuide

3 months ago

Thank you for your valuable feedback.

See full customer review

Gillian Stewart

Edinburgh

3 months ago

Date of purchase: 25/03/2025

What Gillian Stewart said about RailTourGuide:

Always efficient.

Always very quick to get back and speedy confirmation. My go to for Rail travel.

David Glover

RailTourGuide

3 months ago

Thank you, we appreciate your feedback.😊

See full customer review

Martin Flanagan

bristol

3 months ago

Date of purchase: 27/03/2025

What Martin Flanagan said about RailTourGuide:

Excellent company, prompt service

Excellent company, prompt service both with the enquiry and delivery of the documents, would very much recommend RailTourGuide.

David Glover

RailTourGuide

3 months ago

Many thanks for taking the time to share your thoughts.

See full customer review

Trusted Customer

3 months ago

Date of purchase: 24/03/2025

quick and accurate service

David Glover

RailTourGuide

3 months ago

Cheers for the feedback!

See full customer review

Vanessa Jones

Lancing

4 months ago

Date of purchase: 10/03/2025

What Vanessa Jones said about RailTourGuide:

Excellent all round service

Very professional & east tobuse

David Glover

RailTourGuide

3 months ago

Thanks , we appreciate your feedback.😊

See full customer review

Tracey Scales

Welwyn Garden City

4 months ago

Date of purchase: 06/03/2025

What Tracey Scales said about RailTourGuide:

Very prompt response and very helpful.

David Glover

RailTourGuide

4 months ago

Thank you for your feedback.☺️

See full customer review

Trusted Customer

4 months ago

Date of purchase: 04/03/2025

Quick Response

Quick response, good knowledge

David Glover

RailTourGuide

4 months ago

We appreciate your feedback.🚆☺️

See full customer review

Trusted Customer

4 months ago

Date of purchase: 27/02/2025

Quick Response

Very efficient.

David Glover

RailTourGuide

4 months ago

Thank you for your feedback!🚆✨️

See full customer review

Trusted Customer

4 months ago

Date of purchase: 03/03/2025

the quote was quick and efficient and dealt with via email and replied quickly

David Glover

RailTourGuide

4 months ago

Thank you for your feedback.🚆☺️

See full customer review

Not received a review invite?

About RailTourGuide

RailTourGuide supply UK, European and Worldwide rail tickets, passes and tours to Travel Agents, businesses and direct customers.

Read all

0191 246 0708

Suite 37, 7-15 Pink Lane, Newcastle, Tyne and Wear, NE1 5DW, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo