ProDog Raw Reviews

Hi Patrycja, Thank you so much for leave five star rating on our customer services. We really appreciate your support. Best wishes Team proDog

Thank you for your lovely review. We're so glad to hear your pup is loving the food and doing well on it, that’s what it’s all about. Apologies that a couple of tubs took a knock in transit; we’ll keep working on making our packaging even more secure. We really appreciate your support and look forward to your next order. Best wishes Team ProDog

Thank you so much for your kind words. We’re delighted to hear that your delivery arrived on time, well-packaged, and perfectly frozen, just how it should be. We really appreciate your support and look forward to serving you again soon. Best wishes Team ProDog

Thank you so much for your wonderful feedback. We truly appreciate your kind words and are so glad to hear you’ve had a positive experience with our team. It means a lot to us, we will keep providing friendly and caring service. Thanks again for your support Best wishes Team ProDog

Thank you for your kind words about our product and service,we really appreciate your support. We’re sorry to hear about your experience with the delivery service. We understand how frustrating that can be, and we’re always looking to improve our shipping partners and processes. Your feedback is very helpful, and we’ll be sure to pass it on to ensure better experiences in the future. Please do get in touch with our customer services as it would be helpful to understand your experience more and to be able to pass on your comments to the delivery company. If there’s anything we can do to help or if you have any concerns, please don’t hesitate to get in touch. Thankyou again for choosing ProDog

Thank you so much for your review, we’re really glad to hear you're happy with the quality of the food and ordering process and that it arrived on the day expected. That said, we do want to apologise for the later delivery time than expected. While we aim for all deliveries to arrive within standard hours, this is something we’ll be following up on with the courier to ensure it doesn’t happen again. Please would you let us know by getting in touch with our customer services what time your delivery arrived. We really appreciate you bringing it to our attention and thank you again for choosing ProDog! Warm regards, The ProDog Raw Team

Hi Nicola, Thank you for your lovely feedback! We're so pleased to hear that your delivery arrived on time and that the driver was helpful and kind. We’ll be sure to pass along your comments. It’s great to know the service made things easier for you. Warm Regards Team ProDog