Signal Hill Gate

Thank you for this great feedback. We look forward to seeing you again in the future!

Thank you for your comments! We look forward to hosting you again on your next visit to St. John's. Please stay safe!

We are very happy to know that overall you enjoyed your stay with us. We admire your creativity in designing a make- shift pillow that would be more to your personal preference, but would encourage you to contact us during your next stay and request thinner pillows as we do have a variety on hand. We appreciate your business and look forward to hosting you again in the future. Please stay safe.

We are so pleased to hear that you enjoyed your stay at Signal Hill Gate. Unfortunately, we had an issue with being able to have maintenance done to our central air conditioning as a result of regulations which prohibited us from accessing the roof top during the nesting of an endangered bird. We do apologize for the oversight in providing you with a roll of paper towel as that is an item that is meant to be in the suite upon arrival. Thank you for bringing forward the dull knives - we will have those replaced right away. We do hope to have an opportunity to host you again in the future, and encourage you to bring forward any questions or concerns right away so that we can address and try to resolve them immediately for your comfort and convenience. Again - we appreciate your feedback! Please continue to stay safe.

Thank you so much Mike for your wonderful comments, it is always a pleasure having you stay with us!!

We very much appreciate you taking the time to provide us with this feedback. We would like to share that we are in the process of replacing our linens and have spent the past couple of months testing high quality products from various new suppliers. That being said, we certainly could have assessed the towels and other linens in your suite and swapped them out with others from our inventory. We do apologize for our inability to maintain a consistent standard of cleanliness during the various stages of construction. After the completion of lengthy and extensive repairs to a couple of upper level suites, we are happy to say that the stairwells have just recently received a full steam cleaning. While we are disappointed to learn that your stay was not up to the level of standards that we traditionally provide, we value your insights and comments and we hope to have an opportunity to host you again in the future. -The Management and staff