I have replaced the tread on my pool cleaner however it will still not climb or clean the tiled walls of my pool.
I was also charged a postage fee when initially I was advised that it would be free....
Read more
Renee
Pool and Spa Warehouse
15 days ago
Thank you for your review. If you wanted to discuss the issue you are having with your cleaner further, please call our Penrith Team and ask to speak to a Tech for further advice, please call 02) 4709 6701.
We have honoured your refund of postage which was processed on 4th May 2026. We have emailed you a copy of the Paypal refund receipt for your reference this morning.
Product reviews
Date of purchase: 04/05/2026
0
Share
Trusted Customer
Feefo Verified
15 days ago
Product reviews
Date of purchase: 08/05/2026
0
Share
Trusted Customer
Feefo Verified
15 days ago
Excellent
Product reviews
Date of purchase: 08/05/2026
0
Share
OJ
Owen James
Feefo Verified
AUS
15 days ago
What Owen James said about Pool and Spa Warehouse:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.