How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Pool and Spa Warehouse Reviews

https://poolandspawarehouse.com.au

EXCEPTIONAL

Service

4.7

Product

4.5

1,289

176

1,567

ratings over the past year

1,566 out of 32,424 reviews

Past year

Angie F

Feefo Verified

AUS

13 days ago

What Angie F said about Pool and Spa Warehouse:

A little delay on product, actually recieved review gor product before it even arrived. When product arrived very disappointed, in quality, it has very little suction power and will have to purchase...

Renee

Pool and Spa Warehouse

9 days ago

Thank you for your review, sorry to hear the cleaner isn't suited. I have noticed our Sale Team one of our Sales Team members has reached out this morning to discuss a return and advice on something more suitable.

Product reviews

Date of purchase: 06/07/2026

Trusted Customer

Feefo Verified

13 days ago

Good service 👍

Product reviews

Date of purchase: 10/07/2026

Trusted Customer

Feefo Verified

14 days ago

The service was very helpful and swift with delivery. I would highly recommend them for any pool purchase needs, from pool blankets, reels or pool robot cleaners.

Product reviews

Date of purchase: 13/02/2026

Ken Bradley

Feefo Verified

AUS

14 days ago

What Ken Bradley said about Pool and Spa Warehouse:

Great Service

Great service at a great price

Product reviews

Date of purchase: 10/07/2026

Trusted Customer

Feefo Verified

14 days ago

great communication, fast postage

Product reviews

Date of purchase: 09/07/2026

Michael

Feefo Verified

AUS

15 days ago

What Michael said about Pool and Spa Warehouse:

Great Product and Service

The team were very responsive and helpful. No time wasted waiting on answers...

Product reviews

Date of purchase: 08/07/2026

Trusted Customer

Feefo Verified

15 days ago

Product reviews

Date of purchase: 07/07/2026

Trusted Customer

Feefo Verified

15 days ago

Date of purchase: 08/07/2026

Mark Bertinetti

Feefo Verified

AUS

15 days ago

What Mark Bertinetti said about Pool and Spa Warehouse:

Poolrite Pool Pump well priced and working well

They are a little hard to contact at times, but once you get through they are helpful

Product reviews

Date of purchase: 18/06/2026

Trusted Customer

Feefo Verified

15 days ago

Product reviews

Date of purchase: 10/07/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Pool and Spa Warehouse Reviews

Kokido Telsa 05 Rechargeable Handheld Pool and Spa Cordless Vacuum CleanerMore reviews of this product (16)View product websiteVery little suction power, only have a spa and not enough power to clean it, I will have to purchase something else

Speck Pro 350 1.25HP Pool Pump. 4Y Warranty, Quiet, 350lpm, 1.1kWMore reviews of this product (5)View product websiteGood product 👌

Generic Pool Chlorinator Cell for AquaChlor C260 SC Made by Kawana - Self-Cleaning Chlorinator Spare PartMore reviews of this product (1)View product websiteGreat and quick service at a very reasonable price..

LaMotte Insta-TEST Biguanide Pool & Spa Test Strips - 25 PackMore reviews of this product (2)View product websitegreat product, fast postage, excellent communication

FreightMore reviews of this product (69)View product websiteFreight price was a little high but reasonable enough and would not stop me from using them again

Onga / Pentair 2 Way Valve 40mm - PVC Pool Diverter Valve, Grey/BlackMore reviews of this product (4)View product website

Pentair Rebel 2 Suction-Side Automatic Pool Cleaner 2WD - Above & In Ground - Wall Climber - 3Y WarrantyMore reviews of this product (90)View product websiteGreat price, product and service. Really happy with the Pool and Spa Warehouse.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?