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Pooch & Mutt Reviews

https://www.poochandmutt.co.uk

EXCEPTIONAL

Healthy food, treats and supplements to help your dog lead a happy, healthy life.

Service

4.9

Product

4.8

4,136

255

4,531

ratings over the past year

Displaying all 31,118 reviews

Trusted Customer

Feefo Verified

Manchester

9 years ago

What Trusted Customer said about Pooch & Mutt:

I received a text on the night of 25 April at 6:50 pm informing me that the parcel would be with me by 9pm. I delayed evening dog walk to await the package which never arrived. It arrived the next...

Date of purchase: 22/04/2017

Trusted Customer

Feefo Verified

9 years ago

Excellent speedy service

Date of purchase: 22/04/2017

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Pooch & Mutt:

Appalling customer service and arrogant unprofessionalism

A truly appalling experience from a company who are arrogant and unprofessional. Received 3 lots of the order even after I spoke to them about the matter. No concern about the situation just an...

Aisha

Pooch & Mutt

8 years ago

Hi Roger,

We are very sorry to hear that you are disappointed in Pooch & Mutt's customer service. We have worked hard recently to improve our subscription service after several investigations into user service. Customers can you edit and manage their own orders with ease, and receive more regular e-mail notifications about their subscriptions. We hope that your dog has experienced good results with Bionic Biotic.

Kind regards,
Aisha

Date of purchase: 15/04/2017

Trusted Customer

Feefo Verified

9 years ago

Could have been better packaged

Very good - only minor criticism is that the box wasn't really sturdy enough to carry the weight of two 10kg bags.

Date of purchase: 21/04/2017

Trusted Customer

Feefo Verified

Stafford

9 years ago

What Trusted Customer said about Pooch & Mutt:

The food arrived promptly with the added surprise of some treats for free.

Product reviews

Date of purchase: 21/04/2017

Trusted Customer

Feefo Verified

9 years ago

Excellent company and delivery times

Gave a really good discount and delivery times were excellent

Date of purchase: 21/04/2017

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Pooch & Mutt:

Great service, Great good

Fast efficient. Good price with discount. My dog loves the food and his skin is much improved.

Product reviews

Date of purchase: 21/04/2017

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Pooch & Mutt:

Excellent

Really speedy delivery, and kept me informed throughout the whole order process. The product arrived exactly as described and I've seen a difference in my dogs already!

Product reviews