Messged told them not recieved the first the said will send a second one out 16 days and nothing yet
Christian Brooker
Pirongs
2 years ago
Hi Kimberley,
Thanks for taking the time to leave us your feedback. I'm so sorry for all of the hassle caused by the delay in delivery. I can see that you spoke to my colleague Louise about the lost parcel on Friday, she has organised a resend for you but as this was late in the afternoon it had just missed our Royal Mail collection. The replacement is due to be sent today and this should arrive with you tomorrow. I'll contact you directly with some further details.
Kind Regards,
Christian
amazing costumer service. When I got my planner, because of the delivery issues it was a bit damaged. I just sent a picture to your instagram account with no expectations, and I received a brand new...
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