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Pinnell and Bax Limited Reviews

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ratings over the past year

Pinnell and Bax Limited is no longer an active Feefo customer
Displaying all 706 reviews
GY
Graham Young
5 years ago
Date of purchase: 15/02/2020
What Graham Young said about Pinnell and Bax Limited:
Available and delivered wuick
Exactly what I wanted at a fair price and delivered the next day. What could be better?
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Joseph Bousquet
5 years ago
Date of purchase: 10/02/2020
What Joseph Bousquet said about Pinnell and Bax Limited:
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Trusted Customer
5 years ago
Date of purchase: 14/02/2020
Good delivery and product but need better website to be able to view products.
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KS
Keith Stone
5 years ago
Date of purchase: 12/02/2020
What Keith Stone said about Pinnell and Bax Limited:
Excellent service
Good website, easy to use. Veryfast service
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Trusted Customer
5 years ago
Date of purchase: 11/02/2020
Rectified a problem with no debate
Initially they sent the wrong item ( although did so very quickly!) however after a short call they rectified the problem sending the correct item in a day or so along with a business post return...

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James Downes
5 years ago
Date of purchase: 06/02/2020
What James Downes said about Pinnell and Bax Limited:
Great service
Fast, efficient great team!
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Dave
Pinnell and Bax Limited
5 years ago
Thanks for your feedback James! :-)
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Luis Pessanha
5 years ago
Date of purchase: 09/02/2020
What Luis Pessanha said about Pinnell and Bax Limited:
Não pretendo voltar a comprar
Mau. A entrega não foi efetuada no prazo estipulado. Foi devolvida e depois de muita insistência minha (mais de 20 emails), foi me dito finalmente quando vou receber a encomenda. Mais de 15 dias para...

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Dave
Pinnell and Bax Limited
5 years ago
Olá Luis, obrigado pela sua análise, enviamos a sua encomenda no dia útil seguinte e, infelizmente, a encomenda ficou bloqueada na alfândega em Portugal. Isso está totalmente fora de nosso controle, mas, conforme combinado, enviamos um pedido de substituição assim que percebemos que havia um problema. Respondemos a seus e-mails em tempo hábil, mas quando recebemos tantos por dia, isso pode confundir o processo aqui e dificulta a solução do problema. Estamos monitorando seu pacote e esperamos que ele chegue com você em breve.
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Trusted Customer
5 years ago
Date of purchase: 03/02/2020
Delivery problem
I ordered 03 Feb I still have not received my order. I think Pinbax acted a little slow for the solution. I made my payments at 03 February and followed the whole procedure. But today is 24 Feb and...

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Dave
Pinnell and Bax Limited
5 years ago
Hi Inanc, thank you for your review. As we have previously discussed unfortunately Turkey customs stopped the delivery and were slow to return it to us. We re-sent the order last week as agreed and it looks like it's been slow to pass through customs at your end again. Unfortunately this delay is totally out of our control but we are monitoring the parcel and we hope it gets to you ASAP!
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John Rafferty
5 years ago
Date of purchase: 05/02/2020
What John Rafferty said about Pinnell and Bax Limited:
Fantastic service, fast delivery and great communication.
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Dave
Pinnell and Bax Limited
5 years ago
Hi John, thanks for taking the time to review us! :-)
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Trusted Customer
5 years ago
Date of purchase: 04/02/2020
Quick efficient service. Thanks
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About Pinnell and Bax Limited
1974- Robbie Storrar and Alan Bax joined forces and created the Storrar & Bax brand, manufacturing championship winning sails, repairing boats and spars and supplying chandlery and clothing from their base in Newcastle. 1985- Ian Pinnell an already well known sailor, World, European and National Champion and a previous winner of the 'Helm Of The Year' award became partner to Alan Bax at the helm of the business. 1986- Moved the business to Talbot Road, Northampton to become a central hub for everything dinghy sailing. The then new midland base location provided perfect access across the UK with over 40 sailing clubs within a 30 mile radius. 1991- The name was changed to Pinnell & Bax - P&B to its friends - and it is this name which is now synonymous with UK sail making.
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Heathfield Way, Kingsheath, Northampton, Northamptonshire, NN5 7QP, United Kingdom
Why trust Feefo reviews?

About Pinnell and Bax Limited
1974- Robbie Storrar and Alan Bax joined forces and created the Storrar & Bax brand, manufacturing championship winning sails, repairing boats and spars and supplying chandlery and clothing from their base in Newcastle. 1985- Ian Pinnell an already well known sailor, World, European and National Champion and a previous winner of the 'Helm Of The Year' award became partner to Alan Bax at the helm of the business. 1986- Moved the business to Talbot Road, Northampton to become a central hub for everything dinghy sailing. The then new midland base location provided perfect access across the UK with over 40 sailing clubs within a 30 mile radius. 1991- The name was changed to Pinnell & Bax - P&B to its friends - and it is this name which is now synonymous with UK sail making.