How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Pinnacle Life Reviews | Customer Service Reviews for https://www.feefo.com/reviews/pinnacle-life | Feefo

77 out of 260 reviews

Time:

Past year

Ilene

Auckland

4 days ago

Date of purchase: 01/07/2025

Life Cover 2024

More reviews of this product (35)View product website

Great policy

Charlotte

Pinnacle Life

4 days ago

Thank you for taking a moment to give Pinnacle Life a review. It helps other people understand what we're really about.

See full customer review

Trusted Customer

11 days ago

Date of purchase: 27/06/2025

Life Cover 2024

More reviews of this product (35)View product website

Easy and great premium pricing Early days so will see how well the pricing satnds

Charlotte

Pinnacle Life

10 days ago

Thank you for taking a moment to give Pinnacle Life a review. It helps other people understand what we're really about.

See full customer review

Matt

Wellington

17 days ago

Date of purchase: 09/06/2025

Life Cover

More reviews of this product (137)View product website

I haven't died yet. Hard to quantify the experience my life insurance will provide...I'm being asked to submit a photo or video?!? Of my dead body or while chain stoking?!?

Charlotte

Pinnacle Life

17 days ago

Thanks for your review - you gave us a chuckle! Life insurance is definitely a tricky one to rate when (thankfully!) it hasn’t been needed yet. And don’t worry — no photo or video required. That prompt is just part of the review platform’s default settings, not something we’ve asked for. We really appreciate you taking the time to leave feedback.

See full customer review

Trusted Customer

18 days ago

Date of purchase: 19/06/2025

Change of ownership/beneficiary

More reviews of this product (6)View product website

Charlotte

Pinnacle Life

18 days ago

Thank you for taking a moment to give Pinnacle Life a review. It helps other people understand what we're really about.

See full customer review

Rachel

Auckland

1 month ago

Date of purchase: 03/06/2025

Life Cover 2024

More reviews of this product (35)View product website

The policy is value for money and competitive in today's market, in my opinion

Charlotte

Pinnacle Life

1 month ago

Thank you for taking a moment to give Pinnacle Life a review. It helps other people understand what we're really about.

See full customer review

John

Christchurch

1 month ago

Date of purchase: 19/05/2025

Life Cover 2024

More reviews of this product (35)View product website

Charlotte

Pinnacle Life

1 month ago

Thank you for taking a moment to give Pinnacle Life a review. It helps other people understand what we're really about.

See full customer review

Sutharshan and Niroshini

AUCKLAND

1 month ago

Date of purchase: 12/05/2025

Life Cover 2024

More reviews of this product (35)View product website

Charlotte

Pinnacle Life

1 month ago

Thank you for taking a moment to give Pinnacle Life a review. It helps other people understand what we're really about.

See full customer review

Michelle

Opotiki

1 month ago

Date of purchase: 17/05/2025

Life Cover 2024

More reviews of this product (35)View product website

Only had the policy for 5 days but was charged a months premium

Charlotte

Pinnacle Life

1 month ago

Thank you for taking a moment to give Pinnacle Life a review. It helps other people understand what we're really about.

See full customer review

Trusted Customer

1 month ago

Date of purchase: 12/05/2025

Life Cover 2024

More reviews of this product (35)View product website

excellent and helpful

Charlotte

Pinnacle Life

1 month ago

Thank you for taking a moment to give Pinnacle Life a review. It helps other people understand what we're really about.

See full customer review

Trusted Customer

1 month ago

Date of purchase: 13/05/2025

Life Cover 2024

More reviews of this product (35)View product website

Slightly cheaper than others I compared it against.

Charlotte

Pinnacle Life

1 month ago

Thank you for taking a moment to give Pinnacle Life a review. It helps other people understand what we're really about.

See full customer review

Not received a review invite?

About Pinnacle Life

At Pinnacle Life we believe that life insurance should be simple. That means it should be easy to understand, affordable and quick. With Pinnacle Life you can get a quote in 30 seconds and be covered in 10 minutes. All of our policies are backed by Hannover Life RE of Australasia. Pinnacle Life has partnered with Hannover Life RE since we started doing business back in 1998.

Read all

2-6 Crowhurst Street (20 Kent Street), Newmarket, Auckland, 1023, New Zealand