Whatever makes you feel lucky, we’re here to help you protect it – simple, online life insurance designed for Kiwis, by Kiwis.
Service
4.4
/5
Product
4.4
/5
5
4
3
2
1
41
17
2
1
3
64
ratings over the past year
64 out of 232 reviews
Time:
Past year
JO
Joshana
Auckland
5 months ago
Date of purchase: 12/02/2024
What Joshana said about Pinnacle Life:
Service was excellent
Charlotte
Pinnacle Life
5 months ago
Thank you for taking a minute to give Pinnacle Life a rating and a review; we appreciate it. It really helps other people to know what to expect of us - and it's great to hear our customer service team was excellent!
Product reviews
Charlotte
Pinnacle Life
5 months ago
Thank you for taking the time out of your day to leave us a review. We try provide our customers with the most competitive life insurance product.
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MO
Mohit
Auckland
5 months ago
Date of purchase: 14/02/2024
Charlotte
Pinnacle Life
5 months ago
Thank you for taking time out of your day to leave us feedback. It helps others understand what we're really about.
Product reviews
Nice and quick
Charlotte
Pinnacle Life
5 months ago
Thank you for taking time out of your day to leave us feedback. It helps others understand what we're really about.
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Trusted Customer
5 months ago
Date of purchase: 07/02/2024
Prompt
Charlotte
Pinnacle Life
5 months ago
Thank you for your feedback on our service. We're glad you found our team helpful and quick to work with.
Trusted Customer
5 months ago
No thanks.
Product reviews
Too many feedback questions
Charlotte
Pinnacle Life
5 months ago
Thank you for taking time out of your day to leave us feedback. We really appreciate it.
0
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Trusted Customer
5 months ago
Date of purchase: 07/02/2024
Charlotte
Pinnacle Life
5 months ago
Thank you for taking time out of your day to leave us feedback. It helps others understand what we're really about.
Product reviews
Personnel were very fast and accomodating…
Charlotte
Pinnacle Life
5 months ago
We're glad you found Pinnacle Life helpful through the process of getting life insurance. Our customer service team is always here to help you.
0
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Trusted Customer
5 months ago
Date of purchase: 04/02/2024
Charlotte
Pinnacle Life
5 months ago
Thank you for your feedback - We're glad that you found our customer service team helpful.
Product reviews
Charlotte
Pinnacle Life
5 months ago
Thank you for taking time out of your day to leave us feedback. It helps others understand what we're really about.
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Trusted Customer
5 months ago
Date of purchase: 21/01/2024
Very helpful, someone called and emailed as I hadn’t finished buying my cover in case I had questions.
Charlotte
Pinnacle Life
5 months ago
Thank you for your feedback - We're glad that our customer service team was able to help you out with any questions you may've had. Our team is always here to help you.
Product reviews
Better price for more cover than competitors
Charlotte
Pinnacle Life
5 months ago
Thank you for taking the time to give us feedback. Your feedback helps others understand what we're really about which includes affordability being at the forefront of everything we do.
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Trusted Customer
5 months ago
Date of purchase: 24/01/2024
Easy to use website.
Charlotte
Pinnacle Life
5 months ago
Thank you for taking time out of your day to leave us feedback. It helps others understand what we're really about - and it's all about being there for our customers.
0
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Trusted Customer
6 months ago
Date of purchase: 17/01/2024
They were quicker and more efficient than the other company I contacted, but, as with any insurance, time will tell whether I made the right choice. It's only when a claim is made that you discover ho
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Charlotte
Pinnacle Life
5 months ago
Thank you for taking the time to give us feedback. We've paid 96.3% of claims made on our policies since 1998 when Pinnacle Life started, so rest assured we're here to look after you and your family should you need us.
Product reviews
Pricing was a big factor in choosing this policy, hopefully they come through if ever I need to put it too the test.
Charlotte
Pinnacle Life
5 months ago
We're glad that you found our pricing affordable - we keep value and affordability at the forefront of everything we do. Our team at Pinnacle Life is always here to help you with any Life Insurance questions you may have.
0
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Trusted Customer
6 months ago
Date of purchase: 14/01/2024
The online process was really simple and easy to change options and understand the price impact immediately at a time that suited me. I had put this off for so long as my previous experience was push
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Charlotte
Pinnacle Life
6 months ago
Thank you for sharing your thoughts with us. Your feedback means a lot, and we're thrilled to hear that you find Pinnacle Life easy, affordable, and straightforward. We appreciate your support!
Product reviews
I could do it online at a time that suited me and get all the pricing and options in real time.
Charlotte
Pinnacle Life
6 months ago
Thank you for taking the time to provide feedback on our Income Protection product - we're glad you found it quick, easy and convenient.
0
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Trusted Customer
6 months ago
Date of purchase: 11/12/2023
The response to my enquiry was excellent.
Charlotte
Pinnacle Life
6 months ago
Thanks for your positive feedback! We strive to deliver top-notch service and appreciate your recognition.
At Pinnacle Life we believe that life insurance should be simple. That means it should be easy to understand, affordable and quick. With Pinnacle Life you can get a quote in 30 seconds and be covered in 10 minutes. All of our policies are backed by Hannover Life RE of Australasia. Pinnacle Life has partnered with Hannover Life RE since we started doing business back in 1998.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Pinnacle Life we believe that life insurance should be simple. That means it should be easy to understand, affordable and quick. With Pinnacle Life you can get a quote in 30 seconds and be covered in 10 minutes. All of our policies are backed by Hannover Life RE of Australasia. Pinnacle Life has partnered with Hannover Life RE since we started doing business back in 1998.