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Pinnacle Life Reviews

https://www.pinnaclelife.co.nz/
Rated
Excellent

Our mission is to make Life Insurance simple, affordable, and accessible.

Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

62

18

5

0

1

86

ratings over the past year

86 out of 328 reviews
Time:
Past year
Trusted Customer
10 days ago
Date of purchase: 14/08/2025
Quick and to the point. Were able to provide an accurate estimation of how long update would take.
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Charlotte
Pinnacle Life
7 days ago
Thank you for taking a moment to give Pinnacle Life a review. It helps other people understand what we're really about.
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Trusted Customer
20 days ago
Date of purchase: 31/07/2025
Clear, concise, punctual
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Charlotte
Pinnacle Life
20 days ago
Thank you for taking a moment to give Pinnacle Life a review. It helps other people understand what we're really about.
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Trusted Customer
24 days ago
Date of purchase: 30/07/2025
Price for life insurance is good but the increase on renewal is too much.
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Charlotte
Pinnacle Life
24 days ago
Thanks for your feedback! We’re really glad you found the starting price good. We understand that renewal increases can be frustrating — they happen as we get older and our risk changes, which affects the cost of cover.
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HI
Heicel Hannerly and Ianjoy
1 month ago
Date of purchase: 10/07/2025
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Charlotte
Pinnacle Life
1 month ago
Thank you for taking a moment to give Pinnacle Life a review. It helps other people understand what we're really about.
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Trusted Customer
1 month ago
Date of purchase: 14/07/2025
Easy contact, and quick. Nothing else to say thx!
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Charlotte
Pinnacle Life
1 month ago
Thank you for taking a moment to give Pinnacle Life a review. It helps other people understand what we're really about.
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IL
Ilene
Auckland
1 month ago
Date of purchase: 01/07/2025
What Ilene said about Pinnacle Life:
Great service Easy access Friendliness
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Charlotte
Pinnacle Life
1 month ago
Thank you for taking a moment to give Pinnacle Life a review. It helps other people understand what we're really about.
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Trusted Customer
2 months ago
Date of purchase: 27/06/2025
Easy Sign Up Clear and easy to read questions No Hassle Quick response and communication Long Term will be looking at the same service and communication throughout our time with Pinnacle Early days
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Charlotte
Pinnacle Life
2 months ago
Thanks for the feedback – great to hear the sign-up felt clear and easy. We're here if you need anything, and we’ll work to keep the service consistent as things go on.
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MA
Matt
Wellington
2 months ago
Date of purchase: 09/06/2025
What Matt said about Pinnacle Life:
Ok. Just amended ownership. Not that hard to fill a form in. No confirmation it's been actioned though. Would be good to get it tidied away 20 something days later?!?
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Charlotte
Pinnacle Life
2 months ago
Thanks for your feedback and for flagging this. You're right — it shouldn’t take 20+ days to get confirmation, and I understand the frustration. I’ve asked the team to follow up with you to confirm the amended ownership. Appreciate your patience while this was being worked through.
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Trusted Customer
2 months ago
Date of purchase: 19/06/2025
Extremely good with advice,and helpful with forms.when in contact they always did what they said they would do.example after receiving my email,they would email me back to say they have received my...

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Charlotte
Pinnacle Life
2 months ago
Thanks for your feedback. We're pleased to hear you found our advice helpful and that we followed through as promised. Keeping you informed and delivering on what we say we’ll do is really important to us, so it’s great to know that stood out.
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RA
Rachel
Auckland
2 months ago
Date of purchase: 03/06/2025
What Rachel said about Pinnacle Life:
Fantastic. The online process for setting up a policy was thorough and user friendly. All information amd documentation provided was quick and comprehensive including direct debit payment option....

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Charlotte
Pinnacle Life
2 months ago
Thank you for taking the time to share your experience with Pinnacle Life. We’re pleased to hear the online process was straightforward and that Eddie was able to provide helpful and clear support. We appreciate your recommendation and your trust in us. Thanks again for your feedback and for choosing Pinnacle Life.
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About Pinnacle Life
At Pinnacle Life we believe that life insurance should be simple. That means it should be easy to understand, affordable and quick. With Pinnacle Life you can get a quote in 30 seconds and be covered in 10 minutes. All of our policies are backed by Hannover Life RE of Australasia. Pinnacle Life has partnered with Hannover Life RE since we started doing business back in 1998.
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2-6 Crowhurst Street (20 Kent Street), Newmarket, Auckland, 1023, New Zealand
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About Pinnacle Life
At Pinnacle Life we believe that life insurance should be simple. That means it should be easy to understand, affordable and quick. With Pinnacle Life you can get a quote in 30 seconds and be covered in 10 minutes. All of our policies are backed by Hannover Life RE of Australasia. Pinnacle Life has partnered with Hannover Life RE since we started doing business back in 1998.