Petplan Australia is no longer an active Feefo customer
Displaying all 3 reviews
Trusted Customer
3 years ago
Date of purchase: 03/08/2021
Efficient claims
My kitten racked up an $800 bill in one consult to investigate his illness. I put in a claim the next day and received an acknowledgement email, and the money was reimbursed to me the following day...
What Suzanne De Neefe said about Petplan Australia:
They're super evasive and emails have a threatening tone. It takes weeks and weeks to process claims. I'm considering changing to a better pet insurance, its so far been a disappointing experience
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