I haven't had to use customer services but whenever I order the products arrive no later than 48 hours sometimes quicker depending on what time of day I place it.
Have found Pets On Line an excellent supplier. The product arrives on time ( apart from the last one) and that was due to factors they couldn't control.
Ordering is very straight forward and delivery is always prompt after ordering. Additionally, the product costs considerably less than the veterinary practice charges.
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