Delivery is late. Had to go to the vets to buy a cans of food to keep me going until my order hopefully arrives.
Carrie-Ann
Pet Drugs Online
1 month ago
Hi,
I am sorry to hear this.
I have looked into this and can see that the order was placed on Friday and it is showing as delivered on Monday. If you do not have your order, please email us at contact@petdrugsonline.co.uk
Kind regards
Carrie-Ann
Great service on ordering repeats plenty of updates on deliveries.
Carrie-Ann
Pet Drugs Online
1 month ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
After they receive my Vets prescription, the ordering was simple and easy and the delivery time was quick very grateful.
Carrie-Ann
Pet Drugs Online
1 month ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Really easy website to use for ordering, on the one occasion I had to speak to someone regarding my dogs prescription, they were very helpful and the matter was resolved quickly.
Carrie-Ann
Pet Drugs Online
1 month ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and the ease of using our website!
I am glad that we were able to help resolve your issue quickly for you.
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Customer service agent was very unhelpful, not rude but curt with responses.
I had to work out the ordering process myself which took a while some guidance or even an offer to take my order would...
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KL
kris l
1 month ago
KL
kris l
1 month ago
Carrie-Ann
Pet Drugs Online
1 month ago
Hi
I am sorry that your experience with us hasn’t been very positive on this occasion. This is not what we strive for as a company and would like to discuss this further with you if you so wish.
I have tried to contact you directly regarding this but unfortunately there was no answer.
Please email us on reviews@petdrugsonline.co.uk
Kind regards
Carrie-Ann
Pet Drugs Online
Customer Care Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Date of purchase: 26/07/2026
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May Beckley
Feefo Verified
GBR
1 month ago
What May Beckley said about Pet Drugs Online:
I will most certainly recommend petdrugs online, I had a little problem with my order not down to you, my vet and me for not reading instructions. You were amazing and sorted everything out for me I...
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MB
May Beckley
1 month ago
Carrie-Ann
Pet Drugs Online
1 month ago
Hi
Thank you for your brilliant feedback.
We really appreciate you recommending us.
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.