How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Pet Drugs Online Reviews

Trusted Customer

Feefo Verified

29 days ago

Wood very good.

Very good.

Jess

Pet Drugs Online

26 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 27/07/2026

0

SH

Sharon

Feefo Verified

GBR

29 days ago

What Sharon said about Pet Drugs Online:

Great reliable service, used for many years

Jess

Pet Drugs Online

26 days ago

Hi Thank you for your excellent feedback. We really appreciate your continued custom. Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 29/07/2026

0

MH

Marie Hannon

Feefo Verified

GBR

29 days ago

What Marie Hannon said about Pet Drugs Online:

Best prices

Send photo of prescription and order delivered within a week

Jess

Pet Drugs Online

26 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 28/07/2026

0

MB

Mama bear

Feefo Verified

GBR

29 days ago

What Mama bear said about Pet Drugs Online:

Extremely competitive

Customer service and ordering process is very straightforward and pricing competitive. The rewards scheme is a bit disappointing, I purchased the silver level before fully reading the Ts&Cs and...

Jess

Pet Drugs Online

26 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 29/07/2026

0

Trusted Customer

Feefo Verified

29 days ago

Happy cat

Excellent service, easy ordering and on time delivery.

Jess

Pet Drugs Online

26 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 29/07/2026

0

Trusted Customer

Feefo Verified

29 days ago

Under active thyroid

The worst website I have ever used. Round in circles and it was very stressful

Jess

Pet Drugs Online

26 days ago

Good morning, Thank you for taking the time to share your feedback with us. I can see that you have been able to place orders online with us over the years, so I wondered if you could please contact us at reviews@petdrugsonline.co.uk to provide a little more detail about the issues you have experienced. This will allow me to raise your feedback with our IT team and help us identify any improvements we can make to ensure the ordering process is as straightforward and user-friendly as possible in the future. We sincerely apologise for any inconvenience you have experienced and really appreciate you bringing this to our attention. Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 28/07/2026

0

SB

Susan Burns

Feefo Verified

GBR

29 days ago

What Susan Burns said about Pet Drugs Online:

Very quick decision and delivery

Jess

Pet Drugs Online

26 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 29/07/2026

0

Trusted Customer

Feefo Verified

29 days ago

Excellent company

Perfect service to use.Items at excellent cost and speedy delivery.Thank you all 👊🏻👍🏻

Jess

Pet Drugs Online

26 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 29/07/2026

0

LH

Lucy Handley

Feefo Verified

IRL

29 days ago