Customer service knowledge of correct procedures needs to be better!
Jess
Pet Drugs Online
26 days ago
Good Morning,
Thank you for taking my call today to discuss your feedback. I have passed on the information you discussed today and appreciate that you took the time provide me with feedback from your experience with our team.
If you need anything further from our team then please do not hesitate to contact us.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!โฏ
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Date of purchase: 30/07/2026
0
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JB
John Braithwaite
Feefo Verified
GBR
28 days ago
What John Braithwaite said about Pet Drugs Online:
Excellent company, very good to deal with, been a regular customer for many years now, will continue to us for the foreseeable future.
Jess
Pet Drugs Online
26 days ago
Hi
Thank you for your excellent feedback.
We really appreciate your continued custom.
Kind regards,
Jess
Pet Drugs Online
Customer Care Teamโฏ
Date of purchase: 30/07/2026
0
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JW
John Wareham
Feefo Verified
GBR
28 days ago
What John Wareham said about Pet Drugs Online:
good service, i did find that navigating the site to order and pay was a bit involved
Jess
Pet Drugs Online
26 days ago
Hello,
Thank you for your feedback.
I am sorry you found our website difficult to use to place your order. If you wanted to give us a call on 01761250850โฏone of our customer support agents can help talk you through the process for online ordering. We are always happy to help in these circumstances. We apologise for any inconvenience.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.