I've given up trying to get some money back for a spaniel bowl I appear to have ordered, paid for and never received, despite sending evidence I'm being asked to photograph packaging and items,...
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Jess
Pet Drugs Online
26 days ago
Good morning,
Thank you for taking the time to leave your feedback. I have investigated your review and can see that your complaint was handled by one of our Team Leaders.
If you would like to discuss this matter further or have any additional concerns, please contact us at reviews@petdrugsonline.co.uk, and we will be happy to assist you.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Date of purchase: 29/07/2026
0
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SA
Sarah Allison
Feefo Verified
27 days ago
What Sarah Allison said about Pet Drugs Online:
Easy to order
Jess
Pet Drugs Online
26 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Date of purchase: 30/07/2026
0
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Trusted Customer
Feefo Verified
27 days ago
Excellent and reliable
Jess
Pet Drugs Online
26 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure youโre reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.