How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Pet Drugs Online Reviews

Trusted Customer

Feefo Verified

20 days ago

I am finding orders are being dispensed more slowly than when I started using Pet Drugs online. Customer services are very helpful when I have contacted them either by email or phone

Jess

Pet Drugs Online

17 days ago

Hello, Thank you for your feedback. I’d really like to help resolve this for you but unfortunately, I'm not able to investigate this further from the information provided. If you'd like to discuss this further, please get in touch with us directly at reviews@petdrugsonline.co.uk please include your order number so we can help as quickly as possible. Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 05/08/2026

0

Trusted Customer

Feefo Verified

20 days ago

Generally Good

I have had some delivery issues & dammage to package. Also notification can be good & bad.

Jess

Pet Drugs Online

17 days ago

Hello, Thank you for your feedback. I’d really like to help resolve this for you but unfortunately, I'm not able to investigate this further from the information provided. If you'd like to discuss this further, please get in touch with us directly at reviews@petdrugsonline.co.uk please include your order number so we can help as quickly as possible. Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 06/08/2026

0

CC

Christine Chailloux

Feefo Verified

20 days ago

What Christine Chailloux said about Pet Drugs Online:

Website easy to navigate. Good choice of products and prompt delivery.

Jess

Pet Drugs Online

17 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and the ease of using our website! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 05/08/2026

0

Trusted Customer

Feefo Verified

20 days ago

Great

Quick reliable service for flea treatment on prescription

Jess

Pet Drugs Online

17 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 05/08/2026

0

Trusted Customer

Feefo Verified

20 days ago

Wormer Granules

Easy to order online. Competitive pricing. Quick dispatch.

Jess

Pet Drugs Online

17 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 05/08/2026

0

JS

John Savory

Feefo Verified

20 days ago

What John Savory said about Pet Drugs Online:

Good

Jess

Pet Drugs Online

17 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 15/07/2026

0

AA

Amanda Allsop

Feefo Verified

GBR

20 days ago

What Amanda Allsop said about Pet Drugs Online:

Reliable, reasonable and prompt safe delivery.

I have always ordered my dog's medication from Pet Drugs online and have always found them reliable and the medication has always arrived promptly. It is also much cheaper than buying it from the...

AA

Amanda Allsop

20 days ago

Jess

Pet Drugs Online

17 days ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 04/08/2026

0

Trusted Customer

Feefo Verified

20 days ago

Great fun

Easy to order and arrived promptly.

Jess

Pet Drugs Online

17 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 03/08/2026

0

IM

Ian McDougall

Feefo Verified

20 days ago

What Ian McDougall said about Pet Drugs Online:

My dogs medication

Easy to order, delivered on time and I like your regular updates on my order. Gives me confidence that if I’m nearly out my dog can get a speedy delivery of her drug.

IM

Ian McDougall

20 days ago

Jess

Pet Drugs Online

17 days ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 03/08/2026

0

Trusted Customer

Feefo Verified

20 days ago

Great prescription service

Customer service was great, responded quickly and resolved queries. Ordering was problem free and arrived promptly.

Jess

Pet Drugs Online

17 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 05/08/2026

0

Pet Drugs Online Reviews

Cardisure Flavoured Tablets for Dogs 5mgMore reviews of this productView product websiteNot able to rate this, just hoping it’s working on my dog

Fortekor 20mg FlavourMore reviews of this productView product websiteAgain, hoping it’s doing its job for my dogs heart condition

Hill's PRESCRIPTION DIET Derm Complete Skin Care & Food Sensitivities Dry Dog Food Original Flavour 4kg BagMore reviews of this productView product websiteIt's OK but pricey.

Pronefra Food SupplementMore reviews of this productView product website

Simparica TRIO Chewable Tablets for Dogs 48mg (20kg-40kg) 6 Chewable TabletsMore reviews of this productView product websiteReliable provider for flea treatment with prescription

Panacur 22% Granules for Cats & DogsMore reviews of this productView product websiteAlways had problems giving my Cavapoo worming tablets. These Panacur Granules are brilliant. Just shake over his food. So easy to use.

Rheumocam Oral Suspension for DogsMore reviews of this productView product website

Optimmune Eye OintmentMore reviews of this productView product websiteOur dog was prescribed Optimmune by our vet. She has an eye issue which makes her eyes very dry and uncomfortable. It is supposed to be applied twice daily, but even used only once a day (when we...Read more

Chuckit! Fetch & Fold Ball Launcher for Dogs 1 x Fetch & Fold Ball Launcher (Length 40cm)More reviews of this productView product websiteMy pup loves this!....all I have to do now is get the ball back off her! :)

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?