Very efficient and Professional and easyu to deal with.
Jess
Pet Drugs Online
8 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Product reviews
Date of purchase: 11/08/2026
0
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Edna Maria Walker
Feefo Verified
GBR
11 days ago
What Edna Maria Walker said about Pet Drugs Online:
Ok with the items I ordered, packed really 👍 Fast delivery! Packed really well, no damage to prescription drugs.
Do not hesitate to order the drugs for your fur babies, we really want the best for...
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Jess
Pet Drugs Online
8 days ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Date of purchase: 11/08/2026
0
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Trusted Customer
Feefo Verified
11 days ago
Website is easy to navigate and uploading the necessary documents was quick and simple.
Jess
Pet Drugs Online
8 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and the ease of using our website!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Excellent service, friendly staff. Came to my rescue when a delivery went missing by sending another overnight as my dog is on a special diet
Jess
Pet Drugs Online
8 days ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this and that we were able to help - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Product reviews
Date of purchase: 11/08/2026
0
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Robert Hooper
Feefo Verified
11 days ago
What Robert Hooper said about Pet Drugs Online:
A*****
Jess
Pet Drugs Online
8 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Sent photo of prescription which was rejected as told it could not be seen properly, so sent pdf only to be told prescription had already been used. Time wasted going back and forward having to...
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Jess
Pet Drugs Online
8 days ago
Good morning,
I’m sorry to hear that you experienced difficulties with your prescription, and I completely understand how frustrating this may have been.
I have looked into this for you and can confirm that the email advising that your prescription had previously been used was sent in error. I’m pleased to confirm that this was identified and rectified within a matter of hours. Your order was then placed, the prescription was approved, and the order was dispatched shortly afterwards.
I would like to sincerely apologise for any confusion or inconvenience this may have caused. We appreciate your patience and understanding while this was resolved.
If you would like to discuss this further, please don’t hesitate to contact our team at reviews@petdrugsonline.co.uk, and we will be happy to assist.
Kind regards,
Jess
Customer Resolutions Team
Pet Drugs Online
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Always precise, professional, and fast. Thank you!
Jess
Pet Drugs Online
8 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Customer service was-is excellent and a very easy procedure to upload a prescription, ordering made easy.
Jess
Pet Drugs Online
8 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.