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Pet Drugs Online Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 212,257 reviews

Mark Sims

Feefo Verified

8 days ago

What Mark Sims said about Pet Drugs Online:

Slick

Straightforward to order and pay online, and to upload the prescription if required. Prescription is reviewed and approved within a day or two and the goods follow in the post shortly afterwards. A...

Jess

Pet Drugs Online

8 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and the ease of using our website! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 29/06/2026

Trusted Customer

Feefo Verified

9 days ago

Great service

Easy to follow on line forms. .Product delivered within time stated .Well packaged.

Jess

Pet Drugs Online

8 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 29/06/2026

Trusted Customer

Feefo Verified

9 days ago

No issues at all

All went smoothly with our prescription order - good price and speedy delivery.

Jess

Pet Drugs Online

8 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 29/06/2026

Trusted Customer

Feefo Verified

9 days ago

George

Excellent customer service prompt delivery Easy to order

Jess

Pet Drugs Online

8 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 29/06/2026

Norrie

Feefo Verified

GBR

9 days ago

What Norrie said about Pet Drugs Online:

Could gave been 5 stars

Would have been 5 stars (like last time) but the prescription was 2 pages and the system would only allow one page of pdf (scanned). It did allow jpg, but the pictures from my phone were not great so...

Jess

Pet Drugs Online

8 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Sorry to hear that you were unable to upload both pages, if you ever need to send additional prescriptions or pages and are unable to do so at upload then please email on prescriptions@petdrugsonline.co.uk Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 29/06/2026

Trusted Customer

Feefo Verified

9 days ago

Amazing service

Always responsive to email enquiries

Jess

Pet Drugs Online

8 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 29/06/2026

Wendy Watts

Feefo Verified

GBR

9 days ago

What Wendy Watts said about Pet Drugs Online:

Perfect service. Really good company to deal with

Jess

Pet Drugs Online

8 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 29/06/2026

Trusted Customer

Feefo Verified

9 days ago

Great service

Jess

Pet Drugs Online

8 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 29/06/2026

Sheila Ward

Feefo Verified

GBR

9 days ago

What Sheila Ward said about Pet Drugs Online:

Not easy

Useless to me online as wouldn’t load my saved prescription. Had to phone order line. Please sort

Jess

Pet Drugs Online

5 days ago

Good afternoon, Thank you for your feedback. I tried to call you this afternoon to discuss your review and to check whether you are now able to view the prescription section of your account. I can confirm that there is an active prescription linked to your account, and it should be visible for you to use when placing a repeat order. If you are still unable to see this, please reply to the email I have sent with screenshots of what you are seeing. This will allow me to raise the issue with our IT team so they can investigate further. I look forward to hearing from you. In the meantime, I would like to apologise for any inconvenience this issue has caused. Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 29/06/2026

Trusted Customer

Feefo Verified

9 days ago

Great company!

I have no issues with this company, I have been using them for a long while. The ordering process is clear, my order is always packed very well and delivery is good.

Jess

Pet Drugs Online

8 days ago

Hi Thank you for your excellent feedback. We really appreciate your continued custom. Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 26/06/2026

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