I have 2 cats, each with its own, personalised prescriptions which are sent in the same order. Every time, the vet team contacts me to say that I have over-ordered (because they are only looking at...
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Carrie-Ann
Pet Drugs Online
1 month ago
Hi
I am sorry that your experience with us hasn’t been very positive on this occasion. This is not what we strive for as a company and would like to discuss this further with you if you so wish.
I have contacted you directly regarding this.
Kind regards
Carrie-Ann
Pet Drugs Online
Customer Care Team
The website is clear and easy to use. Orders are despatch & delivered promptly and you are kept updated by email as to the progress.
Carrie-Ann
Pet Drugs Online
1 month ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and the ease of using our website!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Product reviews
Date of purchase: 02/07/2026
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Trusted Customer
Feefo Verified
1 month ago
No problems at all, very easy to order and delivery always on time
Carrie-Ann
Pet Drugs Online
1 month ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and the ease of using our website!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Very easy to follow instructions on website. From order to delivery all went well.
Carrie-Ann
Pet Drugs Online
1 month ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Downloading the prescription and ordering the medication was straight forward.
Carrie-Ann
Pet Drugs Online
1 month ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Date of purchase: 07/07/2026
0
Share
Trusted Customer
Feefo Verified
1 month ago
The ordering process is a bit complicated
Carrie-Ann
Pet Drugs Online
1 month ago
Hi
Thank you for your feedback!
Our customer service team are always on hand to help you with any ordering issues you may have. Please don't hesitate to reach out if you need us.
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.