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Pet Drugs Online Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 212,222 reviews

Helen Simpson

Feefo Verified

GBR

4 days ago

What Helen Simpson said about Pet Drugs Online:

Slow service

The process was slow and difficult this time - they had problems for some reason with my prescription, which was the same as previous ones that have been fine. Not impressed with the customer...

Jess

Pet Drugs Online

12 hours ago

Good Morning, Thank you for your feedback, sorry to hear that your experience was not a positive one during this time. I tried to contact you this morning to discuss your feedback in this review further. I have subsequently emailed you directly, if you would like to arrange a time for a call to discuss this further then please respond to the email Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 30/06/2026

Trusted Customer

Feefo Verified

4 days ago

Have always bought from Pets Drugs online, excellent prices and service.

Prompt and deliver on time. I had a query about delivery and the response was fast.

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 29/06/2026

Trusted Customer

Feefo Verified

4 days ago

Easy ordering and set up of repeat orders. Efficient and great price

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 26/06/2026

Trusted Customer

Feefo Verified

4 days ago

Zenrelia helped dog skin condition.

Easy to use online system for ordering, customer services have been good when I used them and delivery time was quick.

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 30/06/2026

Ros Phillips

Feefo Verified

GBR

4 days ago

What Ros Phillips said about Pet Drugs Online:

Reliable service

Excellent service, never had any issues.

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 30/06/2026

Sharon Bayley

Feefo Verified

GBR

4 days ago

What Sharon Bayley said about Pet Drugs Online:

Great value and excellent customer service.

Easy to order with a prescription. Communication is very good keeping me updated with my order and delivery. Delivery was good with my order arriving on time.

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 30/06/2026

Trusted Customer

Feefo Verified

4 days ago

Bonnie

When I had got a friend to upload picture of subscription to you,,it was soon delt with ,soon had email back to say it was being processed,

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 30/06/2026

Trusted Customer

Feefo Verified

5 days ago

Good service

Easy to order, quick to arrive thank you

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 25/06/2026

Trusted Customer

Feefo Verified

5 days ago

poor service

took too long to arrive probably nearly a month

Jess

Pet Drugs Online

12 hours ago

Good Afternoon, Thank you for your feedback, sorry to hear that your experience was not a positive one during this time. I tried to contact you this morning to discuss your feedback in this review further. I have subsequently emailed you directly, if you would like to arrange a time for a call to discuss this further then please respond to the email Please respond to this should you wish to discuss with myself further and I will be happy to arrange a call. Kind regards, Jess Pet Drugs Online , Customer Care Team

Date of purchase: 30/06/2026

Rosemarie Dunkley

Feefo Verified

GBR

5 days ago

What Rosemarie Dunkley said about Pet Drugs Online:

Fast delivery

Very fast.

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 30/06/2026

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Pet Drugs Online Reviews

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