Straight forward, not as quick as some but reliable. I haven’t yet had an issue with an order so I can’t vouch for the customer service support but that’s a good thing
Carrie-Ann
Pet Drugs Online
1 month ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Date of purchase: 17/07/2026
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Trusted Customer
Feefo Verified
1 month ago
Signing off the prescription could have been quicker from time of order being placed as took just over a week to get it.
Carrie-Ann
Pet Drugs Online
1 month ago
Hi
Thank you for your feedback!
I'm sorry to hear that the service did not meet your expectation. Our standard delivery is 3-5 days, this is subject to a approved prescription. Prescriptions can take up to two working days to be checked. We do offer quicker deliveries if the order is more urgent.
We appreciate all feedback so that our processes can be looked at.
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Date of purchase: 17/07/2026
0
Share
Trusted Customer
Feefo Verified
1 month ago
Average
Carrie-Ann
Pet Drugs Online
1 month ago
Good afternoon,
Thank you for your feedback.
If you'd like to discuss our service or your order, please get in touch with us directly at
reviews@petdrugsonline.co.uk
Please include your order number so we can help as quickly as possible.
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.