Thank you for sharing your feedback regarding your experience with Pembrokeshire Properties.
However, we deeply regret any inconvenience or dissatisfaction caused by the lack of communication and one-sided interactions you have experienced. We apologise for any unmet promises regarding calls and information updates related to the sale process and key handover. Your feedback is crucial to us, as it highlights areas for improvement within our organisation.
We sincerely appreciate your honesty and assure you that we will take your comments seriously to enhance our services and ensure that such lapses in communication are addressed promptly. Should you consider selling a property in the future, we would welcome the opportunity to regain your trust and provide you with the high-quality service that our clients expect and deserve.
Thank you for bringing this matter to our attention, and we apologise for any inconvenience caused. Please feel free to contact us directly if you would like to discuss your experience further or if there is anything else we can do to assist you.
Warm regards,
Pembrokeshire Properties
