How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Patons Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/patons-insurance | Feefo

1,193 out of 3,976 reviews

Time:

Past year

Ahmed

Essex

17 hours ago

Date of purchase: 22/07/2024

What Ahmed said about Patons Insurance:

Great friendly staff . Good explanation

Lasharn

Patons Insurance

16 hours ago

Hi Ahmed, thank you for leaving such a positive review! I'm glad to hear our friendly staff were able to provide you with a great experience. Have a nice day, Lasharn @ Patons

See full customer review

Trusted Customer

1 day ago

Date of purchase: 22/07/2024

Very helpful getting the right insurance policy for me , can’t fault the service very happy thank you.

Lasharn

Patons Insurance

16 hours ago

Hi, thank you for the positive review! Our team always aim to provide a high level of customer service so I'm glad to hear we were able to help! Have a nice day, Lasharn @Patons

See full customer review

Trusted Customer

2 days ago

Date of purchase: 15/07/2024

Reliable and honest I suppose.

Freya

Patons Insurance

1 day ago

Hi, thank you for your positive feedback and for taking the time to leave us a 5 star review! Have a great day, Freya @ Patons Insurance

See full customer review

Andrew Martin

Exeter

2 days ago

Date of purchase: 15/07/2024

What Andrew Martin said about Patons Insurance:

Of all the insurance companies that I spoke too whilst searching for the best policy Patons were by far the most professional and courteous company that I had dealings with !! I’d highly recommend to

...

Read all

Freya

Patons Insurance

1 day ago

Thanks for the fantastic review, Andrew! Our team always aims to provide a top-quality service for our customers, so it's great to hear that you have had a positive experience with us! Have a lovely day, Freya @ Patons Insurance

See full customer review

Waheed

bradford

2 days ago

Date of purchase: 15/07/2024

What Waheed said about Patons Insurance:

10/10 service very convenient i would definitely recommend 👍

Freya

Patons Insurance

1 day ago

Hi Waheed, thank you for the excellent review! I'm glad to hear that you're happy with the service provided by our team. Have a nice day, Freya @ Patons Insurance

See full customer review

Gurdeep

3 days ago

Date of purchase: 22/07/2024

Freya

Patons Insurance

2 days ago

Hi Gurdeep, thanks for renewing your taxi insurance with us and taking the time to leave a review! We'd love to know what we can do to turn those 3 stars into 5, so please feel free to reply to this response or if you prefer, contact us at info@patonsinsurance.co.uk. Have a lovely day, Freya @ Patons Insurance

See full customer review

Trusted Customer

3 days ago

Date of purchase: 15/07/2024

The agent I spoke to was very helpful and done the best he could for me and resolved a few issues I had

Freya

Patons Insurance

2 days ago

Thank you for your review and for choosing Patons for your taxi insurance! I'm glad to hear that you're satisfied with our team's service and that they were able to help you with some of your queries. Have a nice day, Freya @ Patons Insurance

See full customer review

Trusted Customer

4 days ago

Date of purchase: 22/07/2024

Very helpful in every way and quick to answer the phone

Freya

Patons Insurance

3 days ago

Hi, thank you for the amazing review and for insuring your taxi with us! I'm happy to hear that you found our team helpful. Take care, Freya @ Patons Insurance

Trusted Customer

3 days ago

No new comments

See full customer review

Trusted Customer

3 days ago

Date of purchase: 15/07/2024

First class service 👏

Freya

Patons Insurance

2 days ago

That's great news! I'm glad to hear that you're satisfied with the service provided by our team. Thank you for renewing your taxi insurance with us and leaving us a 5-star review! Have a lovely day, Freya @ Patons Insurance

See full customer review

Paul

Prescot

3 days ago

Date of purchase: 22/07/2024

What Paul said about Patons Insurance:

Excellent service and the agent who dealt with me was brilliant from start to finish

See full customer review

Not received a review invite?

About Patons Insurance

Established in 1957, Patons Insurance has been synonymous with servicing our clients’ needs for over 50 years. The Patons Group ethos is that the first step to giving you excellent customer service is the people who work for us. We are first and foremost a family business, not here today and gone tomorrow. It's our name above the door.

Read all

0151 553 2020

84 Lister Street, Glasgow, Lanarkshire, G4 0BY, United Kingdom