After ordering from Delights I recieved the wrong items, I contacted them asking if they could send me the correct item before my sons birthday to which I recieved no reply! The only reason I would...
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Party Delights
Party Delights
13 years ago
May I ask how you originally contacted us? We have searched our e-mail mailboxes today and have no record of your query under the e-mail address supplied I am afraid.
I have e-mailed you directly this morning from my personal inbox if you could please respond with the necessary details, I will be more than happy to assist you further.
Thank you
Cheryl (Customer Services Team)
I had to chase up the delivery and it arrived very late on a Friday afternoon. There was no one to contact from 5pm and the item was needed for the next day.
Online tracking of the order would be a...
Outfits made poorly. Fall apart in minutes. Terrible. Disappointed child....etc etc
Party Delights
Party Delights
13 years ago
I am afraid I cannot see that this has been reported to us prior to leaving feedback.
I have sent you a personal e-mail so we are able to deal with your query in depth today.
Kind Regards
Cheryl (Customer Services Team)
The outfit was not well made and not worth £20? I will not be buying from you agen.
Party Delights
Party Delights
13 years ago
I cannot see that you have reported this to us prior to leaving feedback, we pride ourselves on the quality of the goods we sell along with competitive prices, I have however passed your comments to the buying team, we have sent a seperate e-mail to you today.
Thank you
Cheryl (Customer Services Team)
Phones were answered promptly when I made a call. Some confusion about follow-up as an item was missing from my order although the problem was solved.
I think customers should be sent an email...
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Party Delights
Party Delights
13 years ago
Thank you for your feedback Florence, this will be forwarded to the relevant department.
Kind Regards
Cheryl (Customer Services Team)
Party Delights is the UK's largest online retailer of party supplies - offering great value partyware, balloons, fancy dress, personalised products and more for the whole family.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Party Delights is the UK's largest online retailer of party supplies - offering great value partyware, balloons, fancy dress, personalised products and more for the whole family.
