Hello John,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand your frustration. Please know that your concerns are currently under investigation, and we’re doing everything we can to sort things out as quickly as possible.
Your satisfaction is very important to us, and we appreciate your patience while we work through this. If you’d like to discuss this further or provide additional details, please feel free to reach out to our Panasonic Support team.
Thank you again for bringing this to our attention.
Kind regards,
Panasonic Customer Care UK