Dear Customer,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused. We've contacted you via email regarding this issue, so please check your inbox for further details.
We hope to resolve this matter to your satisfaction.
Best regards,
Product reviews
Oxford Homeware
Oxford Homeware London Ltd
1 year ago
Dear Customer,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused. We've contacted you via email regarding this issue, so please check your inbox for further details.
We hope to resolve this matter to your satisfaction.
Best regards,
Date of purchase: 16/08/2024
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Teresa Dixon
Hull
1 year ago
What Teresa Dixon said about Oxford Homeware London Ltd:
Arrived promptly
Product reviews
Oxford Homeware
Oxford Homeware London Ltd
1 year ago
Dear Customer,
Thank you for your feedback. We're sorry to hear that the rug isn't suitable for your needs. To prevent slipping, we recommend using a non-slip rug pad underneath, which can help keep the rug in place and provide added safety, especially on carpeted surfaces.
If you have any other concerns or need further assistance, please feel free to reach out to us.
Best Regards
Date of purchase: 09/08/2024
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Teresa Dixon
Hull
1 year ago
What Teresa Dixon said about Oxford Homeware London Ltd:
Arrived quickly but not as advertised
Oxford Homeware
Oxford Homeware London Ltd
1 year ago
Dear Customer,
Thank you for your feedback. We're sorry to hear that the product did not match the advertisement, although we're glad it arrived quickly.
We want to make sure you're satisfied with your purchase. Could you please contact us via email and provide more details about how the product differs from what was advertised? We’d be happy to assist with a solution, whether it’s a refund, replacement, or another option.
Best Regards
Product reviews
Oxford Homeware
Oxford Homeware London Ltd
1 year ago
Dear Customer,
Thank you for your feedback. We're sorry to hear about the issues you're experiencing with the product being slippery and moving on the carpet. Your concerns about safety for children and those with mobility issues are definitely important.
We take this feedback seriously and will review the product to ensure it meets our quality standards. If you’d like, we can discuss potential options for a return or refund. Please let us know via email how you’d like to proceed.
Best regards,
Thank you so much for your fantastic review! We're thrilled to hear that you are satisfied with your purchase. Your positive feedback means a lot to us, and we look forward to serving you again soon!
Product reviews
Oxford Homeware
Oxford Homeware London Ltd
1 year ago
Thank you so much for your fantastic review! We're thrilled to hear that you are satisfied with your purchase. Your positive feedback means a lot to us, and we look forward to serving you again soon!
Very quick delivery product was as advertised and a excellent price just hope it washes well after I have used the cover
Oxford Homeware
Oxford Homeware London Ltd
1 year ago
Thank you so much for your fantastic review! We're thrilled to hear that you are satisfied with your purchase. Your positive feedback means a lot to us, and we look forward to serving you again soon!
Thank you so much for your fantastic review! We're thrilled to hear that you are satisfied with your purchase. Your positive feedback means a lot to us, and we look forward to serving you again soon!
Thank you so much for your fantastic review! We're thrilled to hear that you are satisfied with your purchase. Your positive feedback means a lot to us, and we look forward to serving you again soon!
Our products are suitable for hotels, education institutes, healthcare centers, care homes, guest houses. Our top-notch customer service & quality in household items both online & retail stores make us outshine among other online home décor retailers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our products are suitable for hotels, education institutes, healthcare centers, care homes, guest houses. Our top-notch customer service & quality in household items both online & retail stores make us outshine among other online home décor retailers.