Oxford Homeware London Ltd Reviews

Dear Customer, Thank you for your feedback, and we’re sorry to hear that the duvet did not meet your expectations. We appreciate your honesty and are glad to hear that the refund was processed promptly. If there’s anything else we can assist you with or if you’d like to explore other products, please don’t hesitate to reach out. Best regards,

Dear Customer, Thank you for bringing this to our attention, and we're sorry to hear about the issue with your duvet set. It’s disappointing to learn that there are ladder marks in the fabric, and we sincerely apologize for this oversight. We want to resolve this for you as quickly as possible. Please let us know via email if you'd prefer to return the item for a full refund or if you'd like a replacement sent to you. Once again, we apologize for the inconvenience, and we’re here to ensure you're satisfied with your purchase. Best regards,