What Pauline Lindsay said about Oxford Homeware London Ltd:
The service was perfect I ordered the quilt it arrived when they said it would and it's good value for money
Product reviews
Date of purchase: 30/09/2024
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Trusted Customer
1 year ago
All good
Product reviews
Oxford Homeware
Oxford Homeware London Ltd
1 year ago
Dear Customer,
Thank you for your feedback. We're sorry that the quality didn't meet your expectations, but we're glad it works for your temporary needs. If you have any further concerns or questions, feel free to reach out. We appreciate your understanding!
Best Regards
Date of purchase: 01/10/2024
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TM
Tony McDowell
Milton Keynes
1 year ago
What Tony McDowell said about Oxford Homeware London Ltd:
Okay quick response but discount offered to keep the pillows was poor
Oxford Homeware
Oxford Homeware London Ltd
1 year ago
Dear Customer',
Thank you for your feedback regarding the discount offered to keep the pillows. We sincerely apologize if the discount didn’t meet your expectations. We always aim to provide value and satisfaction to our customers, and your input is important to us.
If you’d prefer, we’re happy to process a return and issue a full refund. Please let us know how you’d like to proceed, and we’ll take care of it promptly.
Thank you again for your understanding.
Best Regards
Product reviews
Oxford Homeware
Oxford Homeware London Ltd
1 year ago
Dear Customer,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by receiving the wrong size and the quality not meeting your expectations. It’s disappointing to hear you had to pay postage for the return, and we’d like to make things right.
Please provide any relevant details regarding your return, and we’ll be happy to review the situation to reimburse you for the return postage or find a suitable solution.
Once again, we apologize for the trouble caused and appreciate your patience.
Best regards,
Our products are suitable for hotels, education institutes, healthcare centers, care homes, guest houses. Our top-notch customer service & quality in household items both online & retail stores make us outshine among other online home décor retailers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our products are suitable for hotels, education institutes, healthcare centers, care homes, guest houses. Our top-notch customer service & quality in household items both online & retail stores make us outshine among other online home décor retailers.