How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Oxford Homeware London Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/oxford-homeware-london-ltd | Feefo

DD

Deborah Duffield

Middlesbrough

1 year ago

What Deborah Duffield said about Oxford Homeware London Ltd:

Great product

Great product material is lovely, fit my mattress perfect

Product reviews

Date of purchase: 14/10/2024

0

Trusted Customer

1 year ago

All good 😊

Easy ordering and quick delivery 👍

Product reviews

Date of purchase: 12/10/2024

0

Trusted Customer

1 year ago

Don’t buy these flimsy rugs

I wanted to return the item but the return cost was more than the rug they offered a 25% refund

Oxford Homeware

Oxford Homeware London Ltd

1 year ago

Dear Customer, Thank you for your feedback. We understand that the return cost may be high in comparison to the item's value, and we apologize for any inconvenience this has caused. As a goodwill gesture, we’ve offered a 25% refund, which can be processed immediately if you would like to proceed with that option. Please let us know how you’d like to move forward, and we’ll ensure your request is handled promptly. Best Regards

Product reviews

Oxford Homeware

Oxford Homeware London Ltd

1 year ago

Dear Customer, Thank you for sharing your feedback with us. We're sorry to hear that the rugs did not meet your expectations. We aim to provide high-quality items, so your input is valuable in helping us improve. If there's anything we can do to resolve the issue or if you'd like assistance with a return, please feel free to reach out. Best Regards

Date of purchase: 13/10/2024

0

Trusted Customer

1 year ago

Great

Easy to order Arrived on time Great quality Everything i expected

Product reviews

Date of purchase: 19/10/2024

0

NS

nuria Simmonds

London

1 year ago

What nuria Simmonds said about Oxford Homeware London Ltd:

Service , website for ordering, tracking and notifications are very good. I am currently waiting on refund of the item so my rating may change depending on how that works out as it has been 10 days...

Oxford Homeware

Oxford Homeware London Ltd

1 year ago

Dear Customer, Thank you for your feedback! We're pleased that you found our service, website, and tracking helpful. Regarding your refund, please note that we have not yet received the returned parcel. As soon as it arrives at our facility, we will promptly process your refund. If you need any further assistance, please don’t hesitate to reach out. We appreciate your patience and understanding. Best Regards

Product reviews

Oxford Homeware

Oxford Homeware London Ltd

1 year ago

Dear Customer, Thank you for your honest feedback. We're sorry to hear that the rug did not meet your expectations and that the product didn’t align with the images online. We strive to represent our items accurately and truly appreciate you letting us know. If you’d like further assistance or to discuss a possible resolution, please don’t hesitate to reach out. Best Regards

Date of purchase: 16/10/2024

0

Trusted Customer

1 year ago

Sofa covers

So pleased with a recent purchase that this is my second purchase in as many weeks. Arrived well packaged and very quickly. Would happily recommend suppliers.

Product reviews

Date of purchase: 19/10/2024

0

Trusted Customer

1 year ago

Fantastic bed sheet

Great price, Comms and fast delivery

Product reviews

Date of purchase: 19/10/2024

0

Trusted Customer

1 year ago

Bedding

Would recommend they kept me update every step of the was would order from them again

Product reviews

Date of purchase: 19/10/2024

0

BS

Brian Sim

1 year ago

What Brian Sim said about Oxford Homeware London Ltd:

VFM

I have absolutely no complaints. The items ordered are as described & were delivered promptly. I believe that I got good value for money & would recommend the company to others.

Product reviews

Date of purchase: 18/10/2024

0

Trusted Customer

1 year ago

Very prompt service. Haven’t used the fitted sheet yet but looks good quality.

Date of purchase: 19/10/2024

0

Oxford Homeware London Ltd Reviews

Extra Deep Fitted Sheets 40cm, Silver / KingMore reviews of this product (133)View product websiteFit my bed great

Extra Deep Fitted Sheets 40cm, Black / KingMore reviews of this product (133)View product websiteGreat quality and fit, wash brilliantly 👍

Satin Silk Pillowcases Pair BlackMore reviews of this product (3)View product websitePerfect, exactly as described, good quality 👌

Striped Pillowcases PairMore reviews of this product (6)View product websiteLovely quality and colour

Faux Fur Anti Slip Soft Plush Shaggy Rug Tie Dye LilacMore reviews of this product (1)View product websiteI do not recommend buying these flimsy cloths for rugs the quality is bad and cheap

Grey Sofa Cover Anti Slip Waterproof & Reversible, Grey / 3 SEATERMore reviews of this product (73)View product websiteI love this cover x it does exactly what it says on the tin x 👍

Faux Fur Anti Slip Soft Plush Shaggy Rug Grey, 160 x 230cm / GreyMore reviews of this product (76)View product websiteProduct quality is horrible, doesn't resemble a carpet, maybe good for kitchen floor when cooking not for a dinning room. Pictures are deceiving

Extra Deep Fitted Sheets 40cm, Rust / KingMore reviews of this product (133)View product websiteFitted well under the mattress with spare! So pleased have purchased another one.

Striped Pillowcases PairMore reviews of this product (6)View product websiteMatch the sheet perfectly fit great would recommend

Deep Fitted Bed Sheet 25CM Ochre, Double / OchreMore reviews of this product (3)View product websiteColours just perfect wonderful fit and feels so soft arrived early which was great 👍

Extra Deep Fitted Sheets 40cm, Silver / DoubleMore reviews of this product (133)View product websiteI cannot review this product as the sheets were bought for my son's bed. He doesn't live at home, although his room is available as & when he needs it.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?