How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Oxford Homeware London Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/oxford-homeware-london-ltd | Feefo

Trusted Customer

4 years ago

Date of purchase: 12/05/2021

Very good and fast delivery

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, Thank you for taking the time to leave us a great review. Very appreciated. If you need any assistance in the future please do not hesitate to contact us. Kind Regards Jodie Customer Service Advisor

Product reviews

0

RS

Rebecca Saunders

4 years ago

Date of purchase: 09/05/2021

What Rebecca Saunders said about Oxford Homeware London Ltd:

Stained!!

I ordered 2 blankets and one was covered in stains. So I emailed with pics and they said they would look into it then didn’t get back. So I contact them again and they are asking me to do the leg...

Read all

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, Thank you for taking the time to leave us a review. We are always looking for ways to improve our customer service so we thank you for your feedback. On behalf on Oxford homeware i would like to apologise for the negative experience you had while shopping with us. If you could please give me call back on 02085077744 i will be happy to get this resolved for you. Kind Regards Jodie Customer Service Advisor

Product reviews

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, Thank you for taking the time to leave us a review. We are always looking for ways to improve our customer service so we thank you for your feedback. On behalf on Oxford homeware i would like to apologise for the negative experience you had while shopping with us. If you could please give me call back on 02085077744 i will be happy to get this resolved for you. Kind Regards Jodie Customer Service Advisor

0

AC

Adina Cobzaru

4 years ago

Date of purchase: 10/05/2021

What Adina Cobzaru said about Oxford Homeware London Ltd:

Nice feet, good quality

Amazing quality, I was lucky also because was sales for the item I bought therefore price was very good for the quality, nice colour and feets perfectly on my bed. I am very happy with my purchase.

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, Thank you for taking the time to leave us a great review. Kind Regards Jodie Customer Service Advisor

Product reviews

0

Trusted Customer

4 years ago

Date of purchase: 09/05/2021

Would like a reply and the right item sent

I never got the right item sent after a few emails I still have not got the address to return my item that they said they would send out the right item once they got it back And have not answered my...

Read all

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, Thank you for taking the time to leave us a review. On behalf of Oxford Homeware i would like to apologise for the negative experience you received while shopping with us. I believe this issue may have been resolved now but if you need any further assistance please contact me and i will be happy to assist you. 02085077744 Kind Regards Jodie Customer Service Advisor

Product reviews

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, Thank you for taking the time to leave us a review. On behalf of Oxford Homeware i would like to apologise for the negative experience you received while shopping with us. I believe this issue may have been resolved now but if you need any further assistance please contact me and i will be happy to assist you. 02085077744 Kind Regards Jodie Customer Service Advisor

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, Thank you for taking the time to leave us a review. On behalf of Oxford Homeware i would like to apologise for the negative experience you received while shopping with us. I believe this issue may have been resolved now but if you need any further assistance please contact me and i will be happy to assist you. 02085077744 Kind Regards Jodie Customer Service Advisor

0

TT

Tracey Taylor

4 years ago

Date of purchase: 09/05/2021

What Tracey Taylor said about Oxford Homeware London Ltd:

Recommended

I have purchased a few items from Oxford Homeware and I am never disappointed. Great quality at affordable prices, free delivery and efficient delivery.....what is not to love. Give them a try, I...

Read all

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, Thank you for taking the time to leave us a great review. Kind Regards Jodie Customer Service Advisor

0

Trusted Customer

4 years ago

Date of purchase: 09/05/2021

Good quality

As described. Wool effect, thick, great quality, excellent price and good service. Very pleased with my purchase.

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, Thank you for taking the time to leave us a great review. Kind Regards Jodie Customer Service Advisor

Product reviews

0

Trusted Customer

4 years ago

Date of purchase: 09/05/2021

Good quality at a decent price

Good easy to use website delivery was prompt and a quality product at a reasonably priced very good will be shoping with you again in the near future thank you

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, Thank you for taking the time to leave us a great review. We are always looking for ways to improve our service so your feedback is very appreciated. Kind Regards Jodie Customer Service advisor

Product reviews

0

Trusted Customer

4 years ago

Date of purchase: 08/05/2021

Good product.

Very good communication,well packaged ,very pleased with product.thank you.

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, Thank you for taking the time to leave us a great review. Kind Regards Jodie Customer Service Advisor

Product reviews

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear customer, Thank you for your review, On behalf of imperial rooms i would like to apologise for the product you bought from us having a smell. I have passed this over to the relevant department. I hope this has now be resolved for you but if it hasn't please contact me on 02085077744 and i will be happy to assist you. Kind Regards Jodie Customer Service Advisor

0

ZM

ZENA McDonald

4 years ago

Date of purchase: 07/05/2021

What ZENA McDonald said about Oxford Homeware London Ltd:

Excellent - Very Pleased

Very Pleased Excellent Quality at Reasonable Price

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, Thank you for taking the time to leave us a great review. Kind Regards Jodie Customer Service Advisor

Product reviews

0

IG

Isabel Gouck

4 years ago

Date of purchase: 02/05/2021

What Isabel Gouck said about Oxford Homeware London Ltd:

Soft touch bedding

Easy to order and excellent service delivery was very quick ,very happy to use this company again as the Quality was excellent

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, Thank you for taking the time to leave us a great review. Kind Regards Jodie Customer Service Advisor

Product reviews

0

Oxford Homeware London Ltd Reviews

Extra Deep Mattress Protector Quilted 30CM Elastic Skirt, KingMore reviews of this product (10)View product websiteVery goid and fast delivery thank you

Sherpa Fleece Throw Blanket Navy Blue, Navy / KingMore reviews of this product (5)View product websiteThe website was easy to use just a shame it was stain and now I can’t really do anything

King Size Bedding Sets Quilted Bedspread NavyMore reviews of this product (1)View product websiteVery good quality, delivery was quick.

Sherpa Fleece Throw Blanket Black, Black / DoubleMore reviews of this product (4)View product websiteThis item was correct and what I ordered

Microfiber Quilt Duvet Cover Set Black StripeMore reviews of this product (1)View product websiteNot the right item and would like what I ordered

Sherpa Fleece Throw Blanket Camel, Camel / DoubleMore reviews of this product (4)View product websiteGreat price, good quality, as described. Beautiful.

Sherpa Fleece Throw Blanket Navy Blue, Navy / KingMore reviews of this product (5)View product websiteGood quality product at a decent price

Bedspreads Quilt Patchwork Bedding SetMore reviews of this product (1)View product websiteA funny unidentifiable smell?

Sherpa Fleece Throw Blanket Grey, Grey / DoubleMore reviews of this product (8)View product websiteExcellent Quality Very reasonable Priced !

Blossom Printed Duvet Cover Set Ochre, Ochre / DoubleMore reviews of this product (9)View product websiteLovely and soft quilt cover ,will definitely order again

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?