Service was prompt and efficient - job done, thanks.
Product reviews
Customer Support
Oxford Homeware London Ltd
1 year ago
Dear Customer,
Thank you for your feedback and for sharing your thoughts on the product. While we’re glad to hear you liked the quality, we’re sorry that the sizing didn’t meet your expectations.
We completely understand your decision to return the order for a refund. Please follow our return process, or let us know if you need assistance with arranging the return. Once we receive the items, we will process your refund promptly.
Thank you for your understanding, and we hope to have the opportunity to serve you again in the future.
Best regards,
Delivered promptly and kept updated as to dispatch and delivery. I was a little confused that delivery was by Amazon of a product from Aspire Homeware when I'd ordered direct from Oxford Homeware but...
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Product reviews
Date of purchase: 21/11/2024
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Trusted Customer
1 year ago
Would think it was great if I actually had the item
Date of purchase: 21/11/2024
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Trusted Customer
1 year ago
Service was good
Product reviews
Customer Support
Oxford Homeware London Ltd
1 year ago
Dear Customer, Thank you for your feedback. We’re sorry to hear that the sheets didn’t meet your expectations, even though we understand they were a budget-friendly option.We appreciate you sharing that you’ve found bedding at a similar price point with better quality. We’ll take this into consideration as we review our product selection and descriptions to better align with customer expectations.
If you need assistance finding higher-quality bedding options, please feel free to reach out, and we’d be happy to recommend alternatives.
Thank you again for your understanding. Best Regards
Good customer service, I was informed about the progress of my purchase ☺️ Fast and convenient delivery ☺️ really good prices as we approaching Christmas ☺️ Thank you very much ☺️
Our products are suitable for hotels, education institutes, healthcare centers, care homes, guest houses. Our top-notch customer service & quality in household items both online & retail stores make us outshine among other online home décor retailers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our products are suitable for hotels, education institutes, healthcare centers, care homes, guest houses. Our top-notch customer service & quality in household items both online & retail stores make us outshine among other online home décor retailers.