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Online Pound Store Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 12,017 reviews

Trusted Customer

Feefo Verified

14 days ago

Fast and efficient

Product reviews

Date of purchase: 11/06/2026

Trusted Customer

Feefo Verified

14 days ago

GOOD CHOICES

Always helpful, good choices, only fault I Have is the long delivery process

Date of purchase: 19/06/2026

Trusted Customer

Feefo Verified

14 days ago

Brillant

Easy to navigate website, the products are good and the prices are excellant. Thanks

Date of purchase: 14/06/2026

Trusted Customer

Feefo Verified

14 days ago

Great company to order from

Received items very quickly. Good range of household items for cleaning etc. Easy to use website. Highly recommend

Product reviews

Date of purchase: 19/06/2026

Trusted Customer

Feefo Verified

15 days ago

EXCELLANT

EASY TO USE WEBSITE AND QUICK DELIVERY.

Product reviews

Date of purchase: 18/06/2026

Trusted Customer

Feefo Verified

15 days ago

Easy to order Tracking of order was good Arrived within time schedule Good communication

Product reviews

Date of purchase: 17/06/2026

Trusted Customer

Feefo Verified

16 days ago

No stock available...received 1 item that was meant to be £1.50 and never received a refund for out of stock items.

OPS TEAM

Online Pound Store

15 days ago

Hi, Thank you for bringing this to our attention. We are so sorry for what has happened with your order and have just emailed you directly to get this sorted out for you right away. Best wishes, The Online Pound Store Team

Product reviews

Date of purchase: 17/06/2026

Trusted Customer

Feefo Verified

17 days ago

Date of purchase: 09/06/2026

Stephanie

Feefo Verified

GBR

17 days ago

What Stephanie said about Online Pound Store:

Good Products But Courier Ignores Delivery Instructions

As usual, it was easy t order what I wanted and I threw in a couple of extra products to make the order up to just over £50 to get free P&P. I would have given a 5* review but for the fact that I...

OPS TEAM

Online Pound Store

15 days ago

Thank you for the 4-star review and for your kind words about how easy it is to order with us! We're glad you were able to take advantage of our free delivery on orders over £50. However, we are incredibly sorry to hear that the courier ignored your specific delivery instructions and left the parcel on Friday. We completely understand your worry; no one wants to feel anxious about a package potentially being stolen while they are out. Your instructions should have been followed. Since we have your order details on file, we have gone ahead and formally logged a complaint with the courier regarding this specific delivery. We want to ensure this is addressed directly with the local depot so it doesn't happen again. Thank you for helping us keep our delivery partners accountable, and we look forward to making your next delivery seamless! Best wishes, The Online Pound Store Team

Product reviews

Date of purchase: 15/06/2026

Helen Clancey

Feefo Verified

UKR

18 days ago

What Helen Clancey said about Online Pound Store:

Good

Afternoon my first order was lost so lost faith with company but decided to try again and this time everything was great ordering and delivery lot better so will be using again thank you

Date of purchase: 15/06/2026

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Online Pound Store Reviews

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Hygie Hydrating Hand Cleanser Crisp Apple 35mlMore reviews of this product (2)View product websiteEasy to use Pleasant fresh smell Does not leave any sticky residue on hands Good price Trendy dispenser

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XHC Thickening Conditioner Biotin & Collagen 300mlMore reviews of this product (6)View product websiteThis is a repeat order as I think this is a great substitute for a much more expensive coconut conditioner.

Nuage Active Feet Tough Foot Cream 150gMore reviews of this product (1)View product websiteThis product is really good, far better than more expensive foot creams and it is a repeat order.

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