Delivery arrived all bashed up. Upon opening the contents had leaked everywhere covering everything. I have contacted yourselves to let you know, but have heard absolutely nothing in reply. The items...
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OPS TEAM
Online Pound Store
1 day ago
Hi Melanie,
Thank you for sharing your feedback, and we're so sorry to hear your order arrived in this state!
A member of our team has already reached out to you directly to get this resolved for you. Please check your inbox and respond to us at your earliest convenience so we can sort out a refund or replacement for you straight away.
Kind regards,
OPS
The delivery was fast and quick and I loved the product. Although one item was missing, the refund process was surprisingly simple and easy. Got the money back for the missing item within a couple of...
Everything was ok - great prices, normal delivery time, boxed up ok. But the pet toy I ordered proved unsafe for my puppy.
OPS TEAM
Online Pound Store
1 day ago
Hi,
Thanks for leaving a review; we're glad to hear you're satisfied with our service and prices.
Safety is a top priority for us, so a member of our team has reached out to you directly to get a few more details about what happened.
In future, should you have any issues or questions, please feel free to reach out to info@onlinepoundstore.co.uk or call us on 0161 817 5113.
Kind regards,
OPS
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.