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Online Pound Store Reviews | Customer Service Reviews for https://www.feefo.com/reviews/online-pound-store | Feefo

Displaying all 11,858 reviews

Trusted Customer

Feefo Verified

17 hours ago

Super fast delivery

Quick delivery, well packaged. Updates on order given if required

Product reviews

Date of purchase: 25/04/2026

Kim HURLEY

Feefo Verified

GBR

1 day ago

What Kim HURLEY said about Online Pound Store:

I am very pleased with product

Date of purchase: 26/04/2026

Trusted Customer

Feefo Verified

1 day ago

Impressed!

Perfect service, received promptly and packaged efficiently. Great service.

Product reviews

Date of purchase: 23/04/2026

Trusted Customer

Feefo Verified

2 days ago

Avoid this shop

I haven't got the items I paid for over 2 wk ago

OPS TEAM

Online Pound Store

7 hours ago

Hi, Thanks for your feedback. We reached out on 27/04/26 to let you know that your parcel was unfortunately damaged in transit. Please respond at your earliest convenience. Kind regards, OPS

Date of purchase: 20/04/2026

Trusted Customer

Feefo Verified

2 days ago

Great price Quick delivery Parcel was intact on delivery

Product reviews

Date of purchase: 24/04/2026

Trusted Customer

Feefo Verified

2 days ago

Bargain

Loved the delivery so much,better and cheaper than I store told my family about online pound store

Date of purchase: 20/04/2026

Valentinas A

Feefo Verified

GBR

3 days ago

What Valentinas A said about Online Pound Store:

unable to reach customer service for damaged items

item arrived damaged and no reply from customer service

OPS TEAM

Online Pound Store

7 hours ago

Hi Valentinas, Thanks for your feedback. We've had a look and can't see any emails regarding this order number and/or from your email address. A member of our customer service team has reached out for more information. Should you wish to contact us in future, please email us at info@onlinepoundstore.co.uk or call us on 0161 817 5113. Kind regards, OPS

Product reviews

Date of purchase: 13/04/2026

Erin

Feefo Verified

3 days ago

What Erin said about Online Pound Store:

Packing service has lowered

They have normally been great but this past order was smushed into one box without any bubble wrap or protection. Bottles of shampoo and conditioner had popped open during transport, skin care...

OPS TEAM

Online Pound Store

6 hours ago

Hi Erin, Thank you for being a loyal customer and for your honest feedback. I am very sorry to hear that this order didn't meet our usual standards. We take great pride in our packing, so it's clear we fell short here. I have just sent you a private message so we can identify exactly what went wrong and resolve this for you immediately. We’d love the chance to put this right. Kind regards, OPS

Product reviews

Date of purchase: 24/04/2026

Trusted Customer

Feefo Verified

3 days ago

Would highly recommend buying from you , my order is always delivered on time and always good quality items

Date of purchase: 24/04/2026

Trusted Customer

Feefo Verified

3 days ago

Hair dye

Was having trouble getting my hair dye ,didnt want to try a different make,, then i saw it on your site, hooray, ordered 8 very quick service thank you.

Product reviews

Date of purchase: 24/04/2026

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