Clear concise information conveyed in understanding manner.
Product reviews
Date of purchase: 31/08/2020
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CT
Caroline Timote
Feefo Verified
5 years ago
What Caroline Timote said about OneChoice:
Well explained, nice and simple and to the point.. no mucking around nonsense and caller stopped and asked if I had any questions and if I understood which I liked.
Was not happy I was unable to progress with my 95% completed application while staff member was away on leave or I would of had to start over. Any staff member should be able to step in and assist to...
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Customer Relations
OneChoice
5 years ago
Hi Julieann,I am sorry for any inconvenience caused and appreciate you taking the time to share your feedback with us. I have passed your experience onto the relevant team to look into further.
Kind regards,
Jessica
Spoke to a lovely lady who I could understand and she could not have been nicer.
Product reviews
Date of purchase: 20/08/2020
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Trusted Customer
Feefo Verified
5 years ago
GOOD a bit pushy sometimes people like to read contracts and papers instead of being read to them its annoying sometimes i think that option should be avaliable
Product reviews
Date of purchase: 19/08/2020
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NW
Natasha Walker
Feefo Verified
5 years ago
What Natasha Walker said about OneChoice:
Well mannered and well spoken and clear to understand
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.