Good solid information. Explained well and easy to understand. Affordable payments.
Product reviews
Date of purchase: 11/01/2021
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Caroline Pates
Feefo Verified
Horowhenua
5 years ago
What Caroline Pates said about OneChoice:
They explained all conditions/clauses/benefits of the plan - making it easier to understand and provided options to suit my budget.
Product reviews
CX
OneChoice
5 years ago
Hi Caroline,Thank you for taking the time to share your feedback with us. We are always looking for ways to enhance the services that we provide to customers and your feedback will assist with this.
We do ask a series of health and lifestyle questions to assess your eligibility for cover over the phone, as we do not have access to your medical records to assist in the risk assessment process. The decision whether to provide cover and on what terms takes into account the additional risk factors your answers to the underwriting health and lifestyle questions presents which is based on statistical evidence and a significantly large BMI will result in an increase in premiums.
Kind regards,
Jessica
Explained and iteration of obligations, requirements on both provider and customer were clear, understood, courteous, and were listening and hearing me.
Product reviews
CX
OneChoice
5 years ago
Hi there,Thank you for taking the time to share your experience with us. We are always looking for ways to enhance the services that we provide and your feedback will assist with this. If you would like to speak with our team regarding your premiums, please do not hesitate to reach out to us.
Kind regards,
Jessica
Professional, engaging, knowledgeable, efficient, could go on and on
Best ever experience I have had with an Insurance company. This is due to your staff member who talked me through the process...
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