How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

NST Reviews | Customer Service Reviews for https://www.feefo.com/reviews/nst-travel-group | Feefo

68 out of 440 reviews

Time:

Past year

Mr. Andrew Beddard

8 months ago

Date of purchase: 24/10/2023

What Mr. Andrew Beddard said about NST:

Pre tour communication was excellent. Some confusion with the itinerary when there but no harm done. Overall I would recommend.

Holly

NST

8 months ago

Thank you very much for leaving a review. It's good to hear that all went well and we hope you and your students had an inspirational trip. Thanks again, Holly - NST.

See full customer review

Mr Stuart Logan

8 months ago

Date of purchase: 09/10/2023

What Mr Stuart Logan said about NST:

Excellent service, staff were always happy to help, nothing was ever too much trouble. Responded quickly and effectively to queries, help create a memorable trip.

Holly

NST

8 months ago

Thank you for your review, it's brilliant to hear that you had a great pre-trip experience, along with having a memorable school trip. We hope to work with you again soon, Holly - NST.

See full customer review

Miss. Michelle Turgoose

8 months ago

Date of purchase: 23/10/2023

What Miss. Michelle Turgoose said about NST:

Brilliant - really helpful when organising. Thought of everything and nothing was too much trouble. Thanks again!

Holly

NST

8 months ago

Hi, thanks so much for taking the time to leave a review. It's brilliant to hear that your school trip with NST was well organised, we look forward to working with you again soon! Holly - NST.

See full customer review

Ms. Kathy Saunders

8 months ago

Date of purchase: 27/10/2023

What Ms. Kathy Saunders said about NST:

Helpful and informative

Holly

NST

8 months ago

Hello, it's great to hear that our team were helpful before and during your school trip. We hope your students had an inspiring experience! Holly - NST.

See full customer review

Miss. Rhian Williams

8 months ago

Date of purchase: 18/10/2023

What Miss. Rhian Williams said about NST:

NST were fantastic in every way. I hadn't organized an international trip before and NST's constant support both via phone calls and their speedy replies to emails meant a lot.

Holly

NST

8 months ago

Hello, thanks for leaving us a review. It's great to hear that our team were always on hand to help. We hope your school had a fantastic international experience! Holly - NST.

See full customer review

Mrs Jane Gibbons

8 months ago

Date of purchase: 25/10/2023

What Mrs Jane Gibbons said about NST:

Quick responses to queries. Perfectly put together itinerary. Value for money.

Holly

NST

8 months ago

Hiya, thanks for leaving NST a review. It's great to hear that the itinerary matched your learning requirements and that it matched your budgetary needs. We look forward to working with you again soon. Holly - NST.

See full customer review

Mrs. Cathy Bateman

8 months ago

Date of purchase: 20/10/2023

What Mrs. Cathy Bateman said about NST:

Very helpful and efficient

Holly

NST

8 months ago

Hello, thanks very much for taking the time to leave a reply. It's great to hear that our experienced team were helpful, we hope that your students had an amazing school trip. Thanks, Holly -- NST.

See full customer review

Miss. Vallee

Blackpool

8 months ago

Date of purchase: 20/10/2023

What Miss. Vallee said about NST:

From the initial planning stages to the final trip, everything went absolutely swimmingly, Laura and the rest of the team have been brilliant and have answered all my questions-even the dumb ones- in

...

Read all

Holly

NST

8 months ago

Hello, thank you so much for taking the time to leave such a detailed review! It's brilliant to hear that at every stage you were supported and I'll pass on the fantastic feedback to Laura and the team. We look forward to working with you again soon! Holly - NST.

See full customer review

Mr. Richard Castle

8 months ago

Date of purchase: 21/10/2023

What Mr. Richard Castle said about NST:

Ecvellent throughout. Kerry, my main contact was supportive, flexible, honest and very helpful throughout the whole booking process. I could not have asked for more.

Holly

NST

8 months ago

Hello, thanks very much for leaving a review. We will be sure to pass this feedback on to Kerry for her wonderful customer service. We hope that you had an inspiring school trip and look forward to working with you again soon. Holly-NST.

See full customer review

Ms. Hilary Cowan

8 months ago

Date of purchase: 12/10/2023

What Ms. Hilary Cowan said about NST:

Fantastic service and very quick to get back to you on emails, Staff are friendly and supportive throughout the process of organising the trips

Holly

NST

8 months ago

Hiya, thanks for taking the time to leave a review. It's great to hear that our team were helpful and supportive throughout the school trip process and we look forward to working with you again soon. Holly - NST.

See full customer review

Not received a review invite?

About NST

At NST we create unique trip experiences and memories that last a lifetime. Our tours cover a wide range of subject areas. With our unrivalled knowledge of destinations across the UK, Europe and worldwide, together with years of tour planning experience, we help teachers to create a learning experience that’s unique to their group. Our vigilant approach to safety management will offer the reassurance that we know is so important to both group leaders and parents.With NST, you’ll have financial protection from the moment you book your trip to your safe return because we’re fully bonded through ABTA and ATOL.

Read all

01253 833 833

Discovery House, Brooklands Way, Blackpool, Lancashire, FY4 5LW, United Kingdom

Why trust Feefo reviews?

Learn more about Feefo