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Norton Insurance Brokers Reviews | Customer Service Reviews for https://www.feefo.com/reviews/norton-insurance-brokers | Feefo

1,173 out of 2,473 reviews

Time:

Past year

Mr K Simpson

Balsall Common

1 day ago

Date of purchase: 16/05/2025

What Mr K Simpson said about Norton Insurance Brokers:

Responsive and personal

As always we get a first class service from Usman. It is great to know that there is a human being available on the phone to discuss our needs. Not something that is readily available elsewhere.

Sue

Norton Insurance Brokers

1 day ago

Thank you so much for you kind words, we will make sure that they are passed on to Usman and his manager. It is lovely to know that you value the human engagement which we offer. Best wishes, The Norton Team.

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Trusted Customer

5 days ago

Date of purchase: 21/05/2025

Excellent service.

Plenty of information and explanations given in a professional and polite manner.

Joe Turner

Norton Insurance Brokers

4 days ago

Thank you for your lovely feedback and for trusting us with your insurance for another year. Warm Regards Joe Turner Norton Manager

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Trusted Customer

5 days ago

Date of purchase: 23/05/2025

Emails and communications

Service was excellent, but I would like you to indicate on email communications which of my cars the message is about. Also I would like a pdf of the insurance certificate attached to my email...

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Joe Turner

Norton Insurance Brokers

4 days ago

Thank you for your kind feedback, we’re really glad to hear you found the service excellent. We also appreciate your suggestions about our email communications. It’s a fair point about clearly indicating which vehicle the message refers to, and we can see how that would make things clearer and more convenient for you. Regarding the insurance certificate, we understand that having it attached directly to your renewal confirmation email would be more straightforward than needing to log in. We are trying to make is a lot easier for customers to access their documents, the new online portal means you can access these 24/7. Thank you again for your helpful feedback and for choosing us. Warm Regards Joe Turner Norton Manager

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Mr Simon Partridge

6 days ago

Date of purchase: 21/05/2025

What Mr Simon Partridge said about Norton Insurance Brokers:

All good

Joe Turner

Norton Insurance Brokers

4 days ago

Thank you for your kind words and for trusting us with your insurance for another year. Warm Regards Joe Turner Norton Manager

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Mr Bruce Robertson

London

6 days ago

Date of purchase: 10/05/2025

What Mr Bruce Robertson said about Norton Insurance Brokers:

Satisfied Customer again!

Exactly as experienced before. I was pleased with the results and a much appreciated saving over my previous insurance company's quote for the same cover.

Joe Turner

Norton Insurance Brokers

4 days ago

Thank you so much for your kind comments, as a family run business we try to show care and consideration in all our interactions with valued clients, so we are delighted that you found that to be the case. Warm Regards Joe Turner Norton Manager

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Trusted Customer

6 days ago

Date of purchase: 23/05/2025

Very good

Joe Turner

Norton Insurance Brokers

4 days ago

Thank you for your kind words and for trusting us with your insurance for another year. Warm Regards Joe Turner Norton Manager

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Mr Terence Dunn

6 days ago

Date of purchase: 20/05/2025

Joe Turner

Norton Insurance Brokers

4 days ago

Thank you for trusting us with your insurance for another year. Warm Regards Joe Turner Norton Manager

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Mr Barry Marshall

Chislehurst

6 days ago

Date of purchase: 13/05/2025

What Mr Barry Marshall said about Norton Insurance Brokers:

Multi car insurance

Very good and competitive.

Joe Turner

Norton Insurance Brokers

4 days ago

Thank you for your kind words and for trusting us with your insurance for another year. Warm Regards Joe Turner Norton Manager

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Trusted Customer

6 days ago

Date of purchase: 20/05/2025

Joe Turner

Norton Insurance Brokers

4 days ago

Thank you for trusting us with your insurance for another year. Warm Regards Joe Turner Norton Manager

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Trusted Customer

6 days ago

Date of purchase: 07/05/2025

Joe Turner

Norton Insurance Brokers

4 days ago

Thank you for trusting us with your insurance for another year. Warm Regards Joe Turner Norton Manager

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About Norton Insurance Brokers

Norton Insurance Brokers has been dedicated for over 50 years to helping protect our customer’s interests and assets, through quality insurance provision. Our vision is simple. We will protect your insurance needs with experience, integrity and care so you can enjoy more of life’s adventures. Whether you need protection for your home, your vehicles, valuables you’ve collected, trips you’re taking either solo or with family, or your business, we have solutions that will help take care of you and yours. Our personal client manager service means you’ll have a dedicated contact to speak with and to support you and your needs.

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01212469092

Floor 7, Lyndon House, 62 Hagley Road, Birmingham, West Midlands, B16 8PE, United Kingdom