I made a mistake when making an order and only discovered this too late. But even so, that it was my own mistake, Norgdreen' support team has been so nice and helpful that it's beyond believe and...
Had no contact with them. Got tracking the day after, delivery the day after that.
Karolina
Nordgreen
7 years ago
Thank you for the review. We really appreciate it ! : )
All the best,
Team Nordgreen
Product reviews
Karolina
Nordgreen
6 years ago
Hello, Thank you for your feedback. We will definitely take it into consideration. Thank you for taking your precious time :)All the best,Team Nordgreen
Have ordered a few times and delivery has arrived before the expected date which was a nice surprise.
If I’ve ever some questions about an item they are quick to respond
Had to return it. Was quite sceptic of this process, as the company is based in Europe. Their customer service made it super easy.
Karolina
Nordgreen
7 years ago
Thank you for your kind review.
We are super glad you felt satisfied about our customer service and especially happy to hear that our cs hard work pays off in making our customer experience excellent. :)
Best regards,
Team Nordgreen
Product reviews
Karolina
Nordgreen
7 years ago
Thank you very much for your honest feedback.
As you might now we do offer free returns as well as free exchanges, meaning if 40mm watch is not the right fit, then our customers are more than welcome to exchange it to the 36mm or even to a different model having 32mm size. The process is the same as making a return at our return website: https://nordgreen.myreturnscenter.com
I needed the strap for my own watch. Customer service was super helpful with size and guidance.
The only downside is that delivery took 3-4 of days. Should be possible to of next-day delivery.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
