Amazing customer service, super fast, friendly, and professional. My question was answered and solved in no time! Thanks for feeling so well looked after!
I was surprised at how quickly I received my watch. And it was packaged ver securely to avoid damage. The nice box it came in is used for storing it. I had a question on how to adjust the clasp to...
As Of today July 5th I have not received my wrist band. Upon tracking it indicate it is at Fedex"s office.
Please expedite.
contact at 201-767-3263 or email at ******************
Karolina
Nordgreen
7 years ago
Hi Rasik,
We have digger into the case and found that thepackage was just simply lost by Fedex. We are truly sorry for the delay and such an experience with us, hope you understand once the package leaves our warehouse, we are not responsible for an excellent service. We will of course send you a new package and will make sure to make a further investigation with Fedex regards this issue. You do not need to spend any minute on that, we will take full responsibility of taking care of this. Once again super sorry for any inconveniences caused, and appreciate your understanding regards it.
TC
Trusted Customer
7 years ago
I received a replacement wrist band. Thank you for prompt response to my query.
Very well made for a fashion watch. I have a mesh strap and a brown leather strap. Both really well made and incredibly easy to change. To me a big plus about Nordgreen is that not everyone has their...
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
