The communication of Nordgreen with its customers have been very good from the start, and whenever I would almost be wanting for more, Nordgreen would come back with a new update. My order had...
I didn't have any doubt on the quality of the watches , however being from a country quite far I was worried of the delivery service as I ordered my watch to gift my wife on the occasion of our 4th...
SHIPPING AND DELIVERY WERE FAST. BUT THE WATCH DIDN'T IMPRESS ME. IT IS TOO SMALL FOR MY LIKING, SO I DASHED IT TO SOMEBODY.
Karolina
Nordgreen
6 years ago
Hello,
Thanks for taking the time to let us know your thoughts and we are very sorry to hear you had this dissatisfying experience with our watch.
As you know, as a start-up company, we are working hard to give our customers the best experience, but sometimes situations like unmatched preferences and needs occur along the way. That is why having feedback from customers like you is very precious to us. We are so sorry that we were unable to live up to your expectations.
That is why we do have a 2 weeks return and exchange policy. In case you don't like the watch, it is possible to return or exchange it with another size, colour or even model, however you prefer.
Again thank you for taking the time to write back to us.
All the best,
The Nordgreen Team
Product reviews
Karolina
Nordgreen
6 years ago
Hello,
Thanks for taking the time to let us know your thoughts and we are very sorry to hear you had this dissatisfying experience with our watch.
As you know, as a start-up company, we are working hard to give our customers the best experience, but sometimes situations like unmatched preferences and needs occur along the way. That is why having feedback from customers like you is very precious to us. We are so sorry that we were unable to live up to your expectations.
That is why we do have a 2 weeks return and exchange policy. In case you don't like the watch, it is possible to return or exchange it with another size, colour or even model, however you prefer.
Again thank you for taking the time to write back to us.
All the best,
The Nordgreen Team
Date of purchase: 27/11/2019
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JW
Jan Wong
Kuala Lumpur
6 years ago
What Jan Wong said about Nordgreen:
Amazing product that comes in a sleek packaging. Customer service was also very helpful when I had some challenges with payment.
Product reviews
Date of purchase: 28/11/2019
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IG
Ivo Gjurchevski
2378 georgetown cir aurora il
6 years ago
What Ivo Gjurchevski said about Nordgreen:
Fast delivery. Thanks!
Product reviews
Date of purchase: 28/11/2019
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Trusted Customer
6 years ago
Quick delivery and well packed product. A small issue was solved rapidly by their responsive customer service team.
This bundle is absolutely gorgeous.
I was looking for a precious gift for my girlfriend birthday when I ran into Nordgreen and I got obsessed. Not only high-quality components, either lethers and...
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
