I love my new Nordgreen watch. It came very quickly and the website was easy to navigate. No problems whatsoever and the delivery was exactly as expected.
Love Nordgreen designed watches. Quality is excellent and cannot speak highly enough about the service. Shipping was quick and timely even when being shipped internationally. Received my product in 4...
I have sent email with the following and i have not even received a single word as a reply
Dear NordGreen,
Hope you are doing well
I have received my 2 orders # NGGL5301 And NGGL5318
The female...
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Karolina
Nordgreen
6 years ago
Hi Mohamed,
Thank you so much for taking the time to leave us a review regards your latest experience with our brand. We truly appreciate your feedback whether it is good or bad - we take it strongly into consideration as only with such feedback we can improve and be 1000 times better tomorrow! :)
I just personally tried to digger into your case and found that, unfortunately, as of today, there is no request from your side, meaning we have never received any email or any other similar conversation from you - thus that is why you did not hear back from us yet.
It is extremely unusual case, thus we would appreciate if you could check your own email if it accidentally did not end up as a draft - it would be truly appreciated in order for us to understand what could be an issue as we honestly did not experience something like this before.
Meanwhile, we will make sure to contact you ourselves in order to resolve your issues which you should not have experienced at first place.
Once again truly sorry for such an experience with us. It was honestly not our intension, first that you would encounter any issues and secondly that you will never hear back from us. We will make sure to resolve all of your issues immediately.
Have a lovely day! :-)
Best regards,
The Nordgreen Team
Product reviews
Karolina
Nordgreen
6 years ago
Hi Mohamed,
Thank you so much for taking the time to leave us a review regards your latest experience with our brand. We truly appreciate your feedback whether it is good or bad - we take it strongly into consideration as only with such feedback we can improve and be 1000 times better tomorrow! :)
I just personally tried to digger into your case and found that, unfortunately, as of today, there is no request from your side, meaning we have never received any email or any other similar conversation from you - thus that is why you did not hear back from us yet.
It is extremely unusual case, thus we would appreciate if you could check your own email if it accidentally did not end up as a draft - it would be truly appreciated in order for us to understand what could be an issue as we honestly did not experience something like this before.
Meanwhile, we will make sure to contact you ourselves in order to resolve your issues which you should not have experienced at first place.
Once again truly sorry for such an experience with us. It was honestly not our intension, first that you would encounter any issues and secondly that you will never hear back from us. We will make sure to resolve all of your issues immediately.
Have a lovely day! :-)
Best regards,
The Nordgreen Team
Date of purchase: 26/02/2020
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william Armistead
6 years ago
What william Armistead said about Nordgreen:
great product. good follow-up when I needed a replacement strap.very happy.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.