They were very responsive to my request for a combined return/exchange, and they responded very positively to two suggestions I had made. Very impressive--human.
Product reviews
Ana
Nordgreen
6 years ago
Hello, Thank you for taking the time to share your thoughts with us, your feedback is very appreciated here at Nordgreen.
We are sorry to hear that our product did not look as you imagined. In these cases, we always offer the alternative to exchange it for another colour or different kind of strap. This is, of course, covered by Nordgreen.
We believe this was the case for you, and hopefully it was a smooth process.
However, we will definitely take this feedback into consideration and see how we could improve in the future. Thank you for taking the time to let us know that.
Best regards, The Nordgreen Team
Everything was on point. From the delivery time to the quality of the product.
Im super happy with the company and their environmental and social impact.
El rellotge que vaig comprar va arribar de seguida i en un embolcall exquisit, amb tots els detalls molt ben cuidats. La marca és fantàstica i m’hi sento identificat. El producte és genial, n’estic...
This company is amazing.
Besides the excellent quality of the watches, the customer service is the greatest ever I have.
Over the Atlantic ocean, Nordgreen reacted to my requests.
Request 1.
I...
I ordered a Native Nordgreen watch for my girlfriend for her birthday. The watch came very fast and timely! I was very surprised how fast the watch arrived. It was delivered with care.
Easy order from start to finish! From picking the watch, the pricing, even the delivery times were on point given the current climate. Beautifully presented, a simple watch with huge impact! I was...
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.