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Bed Reviews | Niagara Therapy Reviews

Displaying all 11 reviews

Customer

Usk, Gwent

7 years ago

Date of purchase: 25/04/2018

Bed

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Excellent bed and service

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Customer

7 years ago

Date of purchase: 25/03/2018

Bed

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Bed looks good not sure about mattress at the moment hope it gets softer. I ordered a soft to medium one time will tell?

Customer Services

Niagara Therapy

7 years ago

Hi Mr Elks,

Thank you for taking the time to provide us with your feedback.

In regards to your mattress, we normally say to allow 30 days for the mattress to settle.

Should you require any further assistance, please do not hesitate to contact our Customer Care Team on 0800 689 6887.

Best Regards,

Stephanie

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Customer

Saundersfoot

7 years ago

Date of purchase: 15/06/2017

Heritage Adjustable Bed

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Great bed & service I like the massage on it and have it running 20 minutes before nodding off saying that, I am prone to nodding off whilst its going lol 😉👍

Customer Services

Niagara Therapy

7 years ago

Hi Mr Shardlow

It is fantastic to hear that you are enjoying a great experience from using our adjustable beds and even better to hear that you are happy to recommend us!

Thank you for taking the time to provide us your feedback

Best Regards

Sally

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Customer

7 years ago

Date of purchase: 16/08/2017

Ottoman Adjustable Bed

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bed is very comfortable, with plenty of storage,

Customer Services

Niagara Therapy

7 years ago

Hi Mrs Cox

Thank you for taking the time to provide us feedback and glad to hear that you are happy with the ottoman adjustable bed!

Best Regards

Caroline

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Customer

7 years ago

Date of purchase: 18/09/2017

Heritage Adjustable Bed

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Very helpful team, wanted to change my headband after delivery which they did for free

Customer Services

Niagara Therapy

7 years ago

Hi Mrs Parkyn,

Thanks for taking the time to provide us with your feedback and glad to hear our customer service team were able to help change the headboard for you!

Best Regards

Ben

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Customer

7 years ago

Date of purchase: 25/07/2017

Elite Adjustable Bed

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Customer

7 years ago

Date of purchase: 16/08/2017

Majestic Adjustable Bed

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For years I have been in pain when I got out of bed in the morning but although I am stiff when I get up I am not in pain. The only area with which I am not happy is the headboard.

Customer Services

Niagara Therapy

7 years ago

Dear Ms Taylor

Firstly thank you for taking the time to provide us with feedback and really happy to hear that the bed is helping you which is great news.

Secondly I am sorry to hear that you are unhappy with the headboard and would welcome your feedback to see if there is anything that we could do to improve this for you by understanding the issues you have

If you would like to talk this through at your convenience then please call one of our customer support team on freephone 0800 689 6887

Best Regards

Becky

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Customer

Watton Norfolk

7 years ago

Date of purchase: 19/04/2017

Majestic Adjustable Bed

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Customer

7 years ago

Date of purchase: 08/02/2017

Heritage Adjustable Bed

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I gave only average Because I was pushed into getting the massage extra which doubled the price, and which I cannot use, also the demonstrator did not return , although she promised to. The...

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Trusted Customer

7 years ago

Date of purchase: 30/01/2017

Majestic Adjustable Bed

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Far from helping me with my back/sleep problems, I now have to sleep on the couch (I disposed of the bed my very costly purchase replaced). Hopeless, I know, but I only wish that: a. I'd never...

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Customer Services

Niagara Therapy

7 years ago

Thank you in advance for providing us feedback on your recent purchase. We have looked at your records and could not find any previous communications with you based on the concerns you have raised.

We take customer feedback, positive or negative, extremely seriously and use it to improve our service. I hope you would not mind however, I have asked one of the customer service team to call you to discuss your concerns in further detail.

Alternatively, you can call us at your own convenience on 0800 689 6887.

Kindest regards

Becky

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About Niagara Therapy

Niagara Therapy has been developing products to help ease peoples suffering for over 50 years. In that time our products have developed from a range of hand held units to include a range of quality, portable products and fully adjustable beds and chairs. Nearly all our products contain that original, unchanged therapy, and we are proud to have helped over 85,000 people feel better through our range of products.

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01293734357

Colomendy Ind. Estate, Rhyl Road, Denbigh, Denbighshire, LL16 5TS, United Kingdom

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