How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

EXCEPTIONAL

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.5

66,414

10,650

2,109

457

939

80,569

ratings over the past year

Displaying all 923,169 reviews

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Great buy.

Quality material. My son says they're very comfortable.

Date of purchase: 18/07/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Never dissapointed

Very good service, staff, quality of products and delivery services.

Product reviews

Date of purchase: 20/07/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Very good

Product reviews

Date of purchase: 24/07/2017

Trusted Customer

Feefo Verified

8 years ago

Ordered and delivered within around 12 hours. Great service.

Product reviews

Date of purchase: 25/07/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Great!

Really like the service, order online and pick up from store the next day so don't have to wait around for delivery. Easy to use online.

Product reviews

Date of purchase: 21/07/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Lovely Cardigan, thank you.

Fast delivery to store. Brilliant.

Product reviews

Date of purchase: 23/07/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Excellent Retailer

Next provide the best overall service of any retailer there is around both in terms of their shops to their on line service through to their call centre.

Product reviews

Date of purchase: 27/07/2017

Trusted Customer

Feefo Verified

8 years ago

Excellent speedy delivery. Great fitting dress. Lovely colour combination.

Product reviews

Date of purchase: 23/07/2017

Customer

Feefo Verified

Tunbridge Wells

8 years ago

What Customer said about Next:

Happy customer!

Quick efficient and friendly

Product reviews

Date of purchase: 24/07/2017

Trusted Customer

Feefo Verified

8 years ago

Never use them again

I was extremely disappointed as my gift turned up at the recipients house without the card attached that I requested so they had no idea who it was from.

Product reviews

Date of purchase: 25/07/2017

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Fitflop Black Superskate PumpMore reviews of this product (3)View product websiteJacket and dress, great quality and perfect fit when it comes to sizes

Mink Textured Tailored SkirtMore reviews of this product (9)View product websitePerfect Fit, good quality

Adidas Alta SportMore reviews of this product (13)View product websiteOrdered these twice as daughter changed her mind. Lovely trainers. Great delivery and returns service.

Black Hipsters Ten PackMore reviews of this product (90)View product websiteGreat fit. Wash really well, and comfortable.

Bootcut Dark Blue Boot Cut JeansMore reviews of this product (18)View product websiteGood fit, great price, next jeans are always great quality.

Black Rib Crew CardiganMore reviews of this product (15)View product websiteVery nice cardigan. Looks nice on. Would defo recommend.

Mint Shirt TunicMore reviews of this product (13)View product websiteLooked good in the photo but found it far too delicate. Would pluck on the tiniest thing.

Black Pink Ditsy Print Tea DressMore reviews of this product (11)View product websiteGood fit. Lovely colours.

Black Triple Strap Shoes Older BoysMore reviews of this product (92)View product websiteReally great and comfortable boys shoes, perfect for school and not too expensive so happy to buy a fresh pair for the new term.

Super Skinny Black Skinny Joggers 3 16yrsMore reviews of this product (5)View product websiteGood joggers, quite lightweight but perfect for this time of year. Came up smaller than expected compared with other items bought in this size.

2 Bottles Classic Riojas Wine GiftMore reviews of this product (8)View product websiteCan't give good review as it arrived with no label

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?