How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

EXCEPTIONAL

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.5

67,661

10,844

2,148

462

958

82,073

ratings over the past year

Displaying all 923,169 reviews

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Quick and convenient

Yes

Date of purchase: 31/07/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

High quality goods

I would highly recommend next as the items I ordered were delivered the next day and were of a high quality.

Date of purchase: 01/08/2017

Trusted Customer

Feefo Verified

8 years ago

Very happy customer!

I shop on line with Next a lot and they always deliver an efficient and professional service. Goods of excellent quality.

Date of purchase: 05/08/2017

Trusted Customer

Feefo Verified

8 years ago

very efficient service delivery etc

Date of purchase: 01/08/2017

Trusted Customer

Feefo Verified

8 years ago

Excellent customer service

received parcel quickly, cropped jeans are an excellent fit. Would definitely use Next again

Date of purchase: 31/07/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

perfect fit - delivery fast very happy.

Date of purchase: 09/08/2017

Customer

Feefo Verified

Glasgow

8 years ago

What Customer said about Next:

Great mattress, service and delivery

Told me when they would deliver, byt I could change it if not suitable. Kept me informed of day and timing several times and were on time with the delivery.

Product reviews

Date of purchase: 03/08/2017

Trusted Customer

Feefo Verified

8 years ago

Womens 360 skinney jeans

Great service ordered late at night and arrived next afternoon

Product reviews

Date of purchase: 16/08/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Very quick delivery, seamless transaction as ever :)

Product reviews

Date of purchase: 16/08/2017

Trusted Customer

Feefo Verified

8 years ago

Great customer service!

I returned an item however it wasn't credited to my account. I had also thrown the receipt away. Next believed me and credited my account. Great service.

Product reviews

Date of purchase: 07/08/2017

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Rolled House Open Sprung Medium MattressMore reviews of this product (30)View product websiteGreat new mattress for my daughter. She is very happy with it. Good value for money

Black Sporty Double Strap Leather Shoes Older BoysMore reviews of this product (151)View product websiteGreat quality shoes at good price. Very quick delivery to local store with a text to inform me of when they had arrived :)

300 Thread Count Bed SetMore reviews of this product (50)View product websiteLovely white cotton bed set. Just what I was looking for.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?