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Next Reviews

https://www.next.co.uk

EXCEPTIONAL

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.7

Product

4.5

54,472

8,758

1,710

382

810

66,132

ratings over the past year

Displaying all 923,169 reviews

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Ordered in the afternoon and ready for collection the next day after midday.

Product reviews

Date of purchase: 11/10/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Quick delivery

Date of purchase: 11/10/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Excellent delivery jeans are so comfy these are my second pair .

Product reviews

Date of purchase: 11/10/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

When ever you order from next they deliver the next day or if they are unable to they let you know before you order the order/waiting time they have a good selection of clothes for all the family...

Product reviews

Date of purchase: 11/10/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Easy return and delivery service. Queries dealt with quickly and efficiently.

Date of purchase: 10/10/2017

Trusted Customer

Feefo Verified

8 years ago

Poor ordering system

Having visited your Handforth store and received excellent service and advice we took the product code they gave us and tried to order online the product we had seen in a size that we required. What...

Product reviews

Date of purchase: 11/10/2017

Customer

Feefo Verified

Chepstow

8 years ago

What Customer said about Next:

Customer service call back useless and requested my DOB at the call end.

My order on 10/10/2017 has not yet been received 8 days later. I rang and pressed 1 for call back as there was a 14 minute wait. I got a call back from someone who repeatedly put me on hold, didn’t...

Date of purchase: 10/10/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

excellent

Product reviews

Date of purchase: 11/10/2017

Trusted Customer

Feefo Verified

8 years ago

Online ordering easy, click & collect service convenient

Online ordering was easy. Dispatch and delivery updates were great. Free Click & Collect service was convenient. Staff member in-store when I collected my order was friendly, polite and efficient.

Product reviews

Date of purchase: 11/10/2017

Customer

Feefo Verified

8 years ago

What Customer said about Next:

Excellent Service

Service is great at next, had to contact Customer Services and they were very helpful

Product reviews

Date of purchase: 10/10/2017

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