Very easy ordering process and I had 10% off too. The item arrived at my chosen store (Kidderminster) on time and I didn't wait too long at the collection point. However, I did feel a little ignored...
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Product reviews
Date of purchase: 25/08/2025
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Trusted Customer
Feefo Verified
5 months ago
Always a pleasant shopping experience.
Product reviews
Trusted Customer
5 months ago
Date of purchase: 21/07/2025
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PA
Paula
Feefo Verified
5 months ago
What Paula said about Next:
I didn’t have service bought inline
Product reviews
Purnima Kedari
Next
5 months ago
Thanks so much for taking the time to share your feedback Paula. We're really sorry you were disappointed with the quality of the Blue Teal Matte Velvet Blackout/Thermal Curtains and for any inconvenience this has caused.
We're looking into this to make sure there are no further issues and that all new orders are up to our usual high standard. If you haven't already, please reach out to our Customer Service Team—they'll be happy to help you out.
Thanks for the review Carl. We're really sorry for the inconvenience—this issue should have been caught during our quality checks. Your feedback has been passed on to our warehouse team to ensure more thorough checks are carried out going forward. If there's anything we can do to make things right, just email us at feefo_queries@next.co.uk and we'll be in touch shortly.
Thanks for the review. We're really sorry for the inconvenience—this issue should have been caught during our quality checks. Your feedback has been passed on to our warehouse team to ensure more thorough checks are carried out going forward for this Jumper. To get this sorted for you, please send us an email at feefo_queries@next.co.uk and we'll be in touch shortly.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.